Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Bobby Valenzuela

Sparks,NV

Summary

*Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

*Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

* Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

Keolis Transit
Reno, NV
04.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Production Associate

Tesla Inc
06.2022 - 03.2023
  • Manufactured parts for Teslas model 3 car, in my specific area we created the brain of the car from scratch on a line with complex machines and my job was to ensure we hit numbers meaning parts completed by the end of the 12 hour shift and also to fix the machines if any problems were to arise and if it was a maintenance issue then is was the job of PAs (production associate) to escalate the problem via microsoft teams.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

P&D Contractor

FedEx Ground
09.2019 - 01.2022
  • P&D Contractor, home delivery’s, business delivery’s, military bases that requires extensive background check clearance, schools, prisons, etc
  • Collaborated with clients to define project requirements and deliverables.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.

Department Manager

Walmart - Sparks
10.2015 - 08.2018
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Shift Lead Supervisor

Wendys/Burger King
02.2015 - 10.2015
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High school diploma -

Hug high school
Sparks, NV

Skills

  • Supervisor
  • Managing Operations and Efficiency
  • Employee Relationships
  • POS Software
  • Safety and Security
  • Retail Management
  • Customer Experience
  • Team Leadership
  • Team Supervision
  • Customer Service
  • Superior Computer Skills
  • Conflict Resolution Techniques

Accomplishments

  • Commercial Driver's License (CDL)
  • Class B
  • Expires: August 2027
  • State: NV
  • Skills
  • Delivery Driver Experience (5 years)
  • Driving (10years)
  • Merchandising (4 years)
  • Customer service (10 years)
  • Leadership (5 years)
  • Management (5 years)

Additional Information

  • Certifications and Licenses , Concealed Weapons Permit August 2020 to August 2025

Certification

  • Weapons Handling CCW License - 2020-Current

Timeline

Transit Bus Operator

Keolis Transit
04.2023 - Current

Production Associate

Tesla Inc
06.2022 - 03.2023

P&D Contractor

FedEx Ground
09.2019 - 01.2022

Department Manager

Walmart - Sparks
10.2015 - 08.2018

Shift Lead Supervisor

Wendys/Burger King
02.2015 - 10.2015

High school diploma -

Hug high school

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Bobby Valenzuela