Robert Gruber
West Seneca,NY
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Mitsubishi Electric Corporation
09.2021 - Current
- Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
- Networked and coordinated with colleagues, media representatives and other professionals to implement multi-channel strategies.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
Automobile Sales
James Mitsubishi
04.2018 - 12.2020
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
Automobile Sales
Zeigler Honda
08.2014 - 02.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
Automobile Sales
Auction Direct USA
04.2012 - 07.2014
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
Education
Bachelor of Science - Business Administration
State University of New York
Buffalo, NY05-1998
Skills
- Upselling strategies
- Customer service experience
- Sales background
- Building rapport
- Product demonstrations
- Trade show participation
Timeline
Sales Advisor
Mitsubishi Electric Corporation
09.2021 - Current
Automobile Sales
James Mitsubishi
04.2018 - 12.2020
Automobile Sales
Zeigler Honda
08.2014 - 02.2018
Automobile Sales
Auction Direct USA
04.2012 - 07.2014
Bachelor of Science - Business Administration
State University of New York