Bobisher Harrison

• Offered companionship and kindness to elderly patients.
• Assisted patients with daily living activities, ensuring their safety and wellbeing.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Establish nutritious meal plans and prepare daily offerings to meet patient dietary needs.
• Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted patients with self-administered medications.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased customer satisfaction, loyalty, and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed all tasks in compliance with company policies and procedures.