Bobo Doucoure
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional organize and manage simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Overview
18
18
years of professional experience
Work History
Driver
Uber
Houston, TX
02.2016 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Driver
Lyft
Houston, TX
05.2015 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Limousine Chauffeur
Pride Limousine Services
Houston, TX
05.2015 - 11.2016
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Upheld high standards of cleanliness, sanitation and service.
- Transported high-value clients with professionalism and discretion.
- Operated party vehicles, buses, and town cars.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Helped passengers with luggage, collected fares and politely answered questions.
Front Desk Agent
Parc Asterix
Paris, France
10.2012 - 08.2014
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Answered multi-line phone system and greeted callers enthusiastically.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
Airline Transport Pilot
Tri Star Aviation Inc
La Porte, TX01.2025
Pilot And Flight Crew (Commercial Pilot License)
Tri Star Aviation Inc
La Porte, TX12.2023
Aircraft Piloting (Multi-engine Rating)
Tri Star Aviation Inc
La Porte, TX12.2023
Pilot And Flight Crew (Instrument Rating)
Tri Star Aviation Inc
La Porte, TX01.2022
Associate of Science - Real Estate
Houston Community College
Houston, TX12.2021
Aircraft Piloting (Private Pilot)
Coastal Skies
Pearland, TX12.2019
Skills
- Customer Service
- Schedule Management
- Customer Assistance
- Customer Inquiries
- Greeting Guests
- Compliance Requirements
Languages
French
Native or Bilingual
Spanish
Professional Working
Timeline
Driver
Uber
02.2016 - Current
Driver
Lyft
05.2015 - Current
Limousine Chauffeur
Pride Limousine Services
05.2015 - 11.2016
Front Desk Agent
Parc Asterix
10.2012 - 08.2014
Airline Transport Pilot
Tri Star Aviation Inc
Pilot And Flight Crew (Commercial Pilot License)
Tri Star Aviation Inc
Aircraft Piloting (Multi-engine Rating)
Tri Star Aviation Inc
Pilot And Flight Crew (Instrument Rating)
Tri Star Aviation Inc
Associate of Science - Real Estate
Houston Community College
Aircraft Piloting (Private Pilot)
Coastal Skies