Bola Ghbeyal
Immigration and Customs Enforcement
Tinley Park,Illinois
16
years of professional experience
Bilingual professional with a Bachelor’s degree in Criminal Justice and a strong dedication to upholding the laws and principles of the United States. Currently pursuing a Master’s degree in Social Work, offering a well-rounded understanding of human behavior, conflict resolution, and cultural sensitivity. Highly motivated to serve as a Deportation Officer with the Department of Homeland Security, Immigration and Customs Enforcement (ERO), by applying strong communication, analytical, and problem-solving skills to support lawful immigration enforcement, ensure public safety, and carry out the agency’s mission with integrity, professionalism, and respect for human dignity.
Work History
Deportation Officer
7 Months- Screened visitors and pesonnel using metal detectors and security protocols to prevent unauthorized entry and maintain a secure environment.
- Trained and mentored new security staff on courthouse policies, emergency procedures, and the appropriate management of various situations.
- Currently, the working hours are 40 hours a week, Monday to Friday, from 7:00 am to 3:00 pm.
School Bus Driver
2 Years 7 Months- Ensured student safety during transportation by adhering to traffic laws and company policies.
- Conducted pre-trip inspections to maintain vehicle safety and reliability standards.
- Communicated effectively with school personnel and parents regarding schedules and delays.
- The working hours during this period were 40 hours a week, Monday through Friday, from 7:00 am to 3:00 pm.
Law enforcement
8 Months- Engaged in community policing initiatives to build trust and enhance resident relations.
- Conducted traffic enforcement stops to ensure adherence to traffic laws and safety regulations.
Customer service
7 Years- Addressed customer inquiries and concerns regarding services, promotions, and account issues.
- Assisted in onboarding and training new drivers, ensuring understanding of app use and best practices.
Correctional officer
1 Year- Managed inmate behavior through rule enforcement and crisis management.
- Documented incidents and prepared reports for supervisory staff.
Security officer
2 Years- Screened visitors and personnel using metal detectors and security protocols to prevent unauthorized entry and maintain a secure environment.
- Trained and mentored new security staff on courthouse policies, emergency procedures, and the appropriate management of various situations.
Education
Master of Science - Social work
Bachelor of Science - criminology and criminal justice
Associate of Applied Science - applied sciences and art
Skills
Ethics and Professionalism
Communication and Interpersonal Skills
Empathy and Compassion
Active Listening and Cultural Competence
Crisis Intervention Techniques
Teamwork and Collaboration
Advocacy and Community Engagement
Time Management and Organization
Timeline
Deportation Officer
Immigration and Customs Enforcement
12.2025 - CurrentRead More
School Bus Driver
Five-star Taxi and Shuttle
05.2023 - 12.2025Read More
Law enforcement
Village of Steger
08.2022 - 04.2023Read More
Correctional officer
Indian State Prison
01.2020 - 01.2021Read More
Customer service
Uber
08.2015 - 08.2022Read More
Security officer
Courthouse ( Egypt )
01.2010 - 01.2012Read More
Aurora University
Master of Science from Social work
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Arizona State University
Bachelor of Science from criminology and criminal justice
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Moraine Valley community college
Associate of Applied Science from applied sciences and art
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