Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zhane Johnson

Lower Peach Tree,AL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Marengo Co Voting Phone Bank
05.2023 - 11.2024
  • Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents. Built strong customer relationships with empathetic communication and active listening skills. Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings. Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.

Cashier

Point Blank Nerf Arena
08.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Thomasville High School

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Money handling

Timeline

Customer Service Representative

Marengo Co Voting Phone Bank
05.2023 - 11.2024

Cashier

Point Blank Nerf Arena
08.2021 - 08.2022

Thomasville High School

Similar Profiles

CREATE PROFILE
Zhane Johnson