Bolivar Alvarado
New York,NY
Summary
Dynamic business owner with a proven track record at Times Square Refrigeration AC, Corporation, excelling in customer relations and financial management. Successfully enhanced brand visibility through strategic marketing initiatives, resulting in increased customer satisfaction and repeat business. Adept at team leadership and workforce training, fostering a culture of excellence and efficiency.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Times Square Refrigeration AC, Corporation
09.2010 - Current
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility.
- Managed financial planning, budgeting, and forecasting to optimize profitability.
- Trained and mentored staff on technical skills and customer service excellence.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established partnerships with suppliers to improve product availability and pricing.
Education
Apex Technical School
Long Island City, NYSkills
- Customer relations
- Efficient small business administration
- Effective relationship management
- Verbal and written communication
- Project oversight
- Client service
- Team leadership
- Recruitment and selection
- Financial management
- Workforce training
- Strategic decision-making
- Proficient in time management
Accomplishments
- Supervised team of 4 staff members during the Covid Pandemic. Times Square Refrigeration AC, Corporation was one of the very few companies allowed to service New York City during the shutdown of the Pandemic as essential workers.
Certification
- Certified HVac, Commercial Refrigeration, Heating - Times Square Refrigeration AC, Corporation 10/2001-present
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Owner
Times Square Refrigeration AC, Corporation
09.2010 - Current
Apex Technical School
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