Boni Akers
Akron
Summary
Dynamic Service Associate at Cleveland Clinic with a proven track record in customer service excellence and technical troubleshooting. Adept at prioritizing tasks and collaborating with teams to achieve swift resolutions, ensuring high levels of customer satisfaction. Recognized for strong work ethic and attention to detail in service delivery and quality assurance.
Overview
4
4
years of professional experience
Work History
Service Associate
Cleveland Clinic
Akron
12.2022 - Current
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Completed assigned tasks within established time frames.
- Provided exceptional customer service to ensure customer satisfaction.
School Monitor
Springfield School District
Akron
03.2021 - 12.2022
Education
High School Diploma -
Springfield High School
Akron06-2002
Skills
- Customer service
- Technical troubleshooting
- Task prioritization
- Team collaboration
- Service delivery
- Quality assurance
- Listening skills
- Strong work ethic
- Time management
- Relationship building
- Effective communication
- Inventory management
- Attention to detail
- Stock replenishment
- Customer service excellence
- Stock management proficiency
Timeline
Service Associate
Cleveland Clinic
12.2022 - Current
School Monitor
Springfield School District
03.2021 - 12.2022
High School Diploma -
Springfield High School