Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Bonita Ashton-Smith

Sugar Land,TX

Summary

Reliable and adaptive Favor Runner offering experience in fast-paced delivery environments. Strong background in efficient navigation, problem-solving and time management skills. Known for maintaining friendly attitude under pressure. Optimally skilled in using technology to enhance speed and accuracy of service deliveries, resulting in increased customer satisfaction and repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Favor Runner

Favor Delivery
Houston, Texas
02.2024 - Current
  • Utilized the company-provided app to efficiently accept and manage grocery and restaurant orders.
  • Executed timely retrieval and delivery of grocery orders for several stores and restaurants.
  • Place, pay, and deliver restaurant orders to various restaurants.
  • Responded promptly and professionally to customer inquiries and complaints.
  • Provided order status and arrival time updates to customers through text and phone communication.
  • Engaged with customers face-to-face.

Airbnb Host

My Success Solutions
Houston, Texas
12.2021 - Current
  • Assisted in managing listings.
  • Maintained up-to-date calendar and pricing information.
  • Managed and oversaw reservation process.
  • Provided exceptional customer service and resolved guest inquiries.
  • Expertly arranged and organized guest areas.
  • Delivered outstanding service to guests from arrival until departure.

Real Estate Agent

EZ Home Rental
Houston, Texas
06.2021 - 11.2021
  • Communicated with clients to determine property needs and budget constraints.
  • Increased personal revenue by completing multiple home and property sales.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Identified potential buyers through cold calling.
  • Conducted property viewings with clientele.

Real Estate Agent

Jerry Fullerton Realty
Houston, Texas
04.2018 - 06.2021
  • Successfully facilitated contract initiation, acceptance, sales negotiation, while coordinating home tours and educating clients on the home buying process.
  • Refined home search criteria to select additional homes for buyers to view.
  • Delivered outstanding customer service by promptly handling and resolving buyer client inquiries through multiple communication channels.
  • Scheduled and attended on-site property inspections, appraisals, and construction work alongside clients and vendors.

Education

Some College (No Degree) - Business Administration And Management

University of Phoenix
Tempe, AZ

Skills

  • Route planning expertise
  • Professional Appearance
  • Reading Comprehension
  • Dispatch Collaboration
  • GPS Systems
  • Delivery and pickup

Certification

  • Fundamentals of Customer Service in Claims

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Favor Runner

Favor Delivery
02.2024 - Current

Airbnb Host

My Success Solutions
12.2021 - Current

Real Estate Agent

EZ Home Rental
06.2021 - 11.2021

Real Estate Agent

Jerry Fullerton Realty
04.2018 - 06.2021

Some College (No Degree) - Business Administration And Management

University of Phoenix

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Bonita Ashton-Smith