Jesus Miguel Segura
Center Point
Summary
Detail-oriented professional with strong time management skills. Demonstrated reliability in coordinating timely deliveries and enhancing customer satisfaction.
Dependable and adaptable individual with a versatile background in customer service and logistics. Skilled in resolving inquiries and managing multiple tasks simultaneously, ready to leverage expertise for improved delivery operations.
Reliable and dedicated individual with strong aptitude for precision and craftsmanship. Possesses foundational knowledge in metalworking principles and techniques, including MIG and TIG welding. Committed to producing high-quality work and contributing to team success through skillful fabrication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Favor Runner
Favor Delivery
Austin, TX
03.2026 - Current
- Coordinated timely deliveries while ensuring optimal customer satisfaction and safety standards.
- Managed multiple orders simultaneously, demonstrating strong time management and organizational skills.
- Utilized mobile application for efficient order tracking and communication with customers and merchants.
- Assisted in training new runners on delivery protocols and best practices for customer interaction.
- Implemented feedback mechanisms to improve service quality and streamline delivery processes.
- Collaborated with local merchants to enhance product availability and delivery efficiency.
- Resolved customer inquiries swiftly, maintaining professionalism in high-pressure situations.
- Monitored delivery performance metrics to identify areas for improvement and optimize routes.
- Enhanced order accuracy, ensuring all items were correctly picked up and delivered to customers.
- Maintained strong communication with customers, keeping them informed of delivery updates and potential delays.
- Navigated efficiently through various neighborhoods, demonstrating an excellent understanding of local geography.
- Handled sensitive customer information responsibly, maintaining confidentiality at all times during data input processes related to payment or account creation tasks.
Sales Associate
Double J Hatters
Center Point, TX
06.2024 - Current
- Assisted customers in selecting hats, providing personalized recommendations to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability and display of merchandise.
- Processed transactions efficiently, maintaining accuracy in cash handling and sales reporting.
- Collaborated with team members to streamline store operations and improve customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering positive relationships with clientele.
- Analyzed sales trends to provide insights for inventory management and promotional strategies.
- Organized visual merchandising displays to attract customers and enhance overall store aesthetics.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Fabrication Welder
HRC Contracting LLC
Kerrville, TX
06.2025 - 08.2025
- Operated welding equipment to fabricate metal components for various projects.
- Interpreted blueprints and technical drawings to ensure accurate assembly of materials.
- Adhered to safety protocols and maintained a clean, organized work environment.
- Collaborated with team members to enhance workflow efficiency and meet project deadlines.
- Conducted quality inspections on welds to ensure compliance with industry standards.
- Assisted in the maintenance of tools and equipment for optimal performance.
- Provided support in troubleshooting welding issues during production phases.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Finished welding and fabrication projects using grinders.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Used cutting torches to shape and cut metal for fabrication projects.
Roofing Laborer
Cypress Roofing
Kerrville, TX
06.2024 - 08.2024
- Assisted in installing roofing materials, ensuring proper alignment and secure attachment.
- Operated hand and power tools for cutting and shaping roofing materials safely.
- Followed safety protocols to maintain a secure work environment on job sites.
- Collaborated with team members to complete roofing projects on schedule.
- Conducted inspections of roofing areas to identify potential issues or damage.
- Assisted in the cleanup of job sites, removing debris and leftover materials efficiently.
- Supported experienced workers by providing materials and tools as needed during installations.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Education
High School Diploma -
Center Point High School
Center Point, TXUTI Welding Technology Program - Welding
Universal Technical Institute
Austin, TX05-2026
Skills
- Patience and empathy
- Strong time management
- Team player mentality
- Reliability and punctuality
- Memory retention
- Professional appearance
- Route planning expertise
- Efficient driving
- Customer service
- Time management
- Loading and unloading
- Working independently
- Blueprint reading
- Stick welding
- Torch cutting
- Layout and fitting
- Pipe welding
- Shaping and cutting
- Vertical welding
- Structural welding
- Steel fabrication
- Arc welding
- Flat welding
- Gas metal arc welding
- Equipment operation
- Horizontal welding
- MIG welding
- Gas tungsten arc welding
- Shielded metal arc welding
- Pipe fitting
Certification
- AWS D9.1- TRAINING - JUNE 10, 2023
- AWS D1.1- TRAINING - JULY 30, 2025
Timeline
Favor Runner
Favor Delivery
03.2026 - Current
Fabrication Welder
HRC Contracting LLC
06.2025 - 08.2025
Sales Associate
Double J Hatters
06.2024 - Current
Roofing Laborer
Cypress Roofing
06.2024 - 08.2024
High School Diploma -
Center Point High School
UTI Welding Technology Program - Welding
Universal Technical Institute