Bonita Reyes
Naperville,IL
Summary
Reliable independent driver with experience in parcel delivery and passenger transport, known for route optimization, safety compliance, deadline adherence, and courteous customer service in fast-paced, app-based environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Independent Contractor
Uber And Lyft
03.2025 - Current
- Optimized routes using navigation tools to reduce delays and improve passenger satisfaction.
- Managed trip requests through driver app, maintaining consistent service and efficient pickups.
- Delivered courteous passenger service while resolving pickup issues and route changes professionally.
- Performed pre-trip vehicle inspections, ensuring safe operating condition and compliance with platform standards.
Independent Driver Contractor
MZ Courier
01.2024 - 01.2026
- Delivered parcels and documents promptly while following assigned routes and customer delivery instructions.
- Inspected vehicle condition before departures and reported maintenance needs to support safe operations.
- Verified shipment details, signatures, and package counts to maintain accurate delivery records.
- Loaded and secured parcels for transport to prevent damage during daily courier runs.
Independent Driver Contractor
Roadie
03.2022 - 02.2024
- Completed gig deliveries using mobile app, following route instructions and delivery windows.
- Verified pickup and delivery information against app instructions for accurate handoffs.
- Communicated with customers to confirm drop-off details and resolve delivery issues.
- Loaded and secured packages, protecting items from damage during transport.
Education
Business - Business
DeVry Education
Chicago, IL08.2024
Skills
- Client engagement
- Task prioritization
- Timely delivery
- Regulatory compliance
Certification
- Certified TWIC
Timeline
Independent Contractor
Uber And Lyft
03.2025 - Current
Independent Driver Contractor
MZ Courier
01.2024 - 01.2026
Independent Driver Contractor
Roadie
03.2022 - 02.2024
Business - Business
DeVry Education