Bonita Walker
Bloomfield
Summary
Proven Sales Representative and Bus Operator with a track record of enhancing customer satisfaction and increasing sales revenue. At ADT Security Services, consistently exceeded quotas through strategic sales and exceptional service. Skilled in customer relationship building and upselling, with a knack for interpersonal communication. Achieved top performer status by focusing on high-potential accounts and ensuring safe, efficient passenger transport at NJ Transit.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
ADT Security Services
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Bus Operator
Nj Transit
09.2019 - Current
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
Education
High School Diploma -
Morris Knolls High School
Rockaway, NJ02.2018
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales closing
- Upselling and Cross Selling
Timeline
Bus Operator
Nj Transit
09.2019 - Current
Sales Representative
ADT Security Services
High School Diploma -
Morris Knolls High School
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