Bonita (Tammie) Ward

• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Implemented effective financial management practices, improving cash flow and profitability.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.

• Improved student comprehension by incorporating diverse teaching methods and materials.
• Boosted student performance by providing individualized support and targeted feedback.
• Enhanced classroom collaboration through the implementation of group projects and team-building activities.
• Increased student motivation by developing engaging lesson plans that catered to various learning styles.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
• Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.

Assisted customers at pick up window, stocked shelves, filled prescription, delivered prescription part time.