Bonjie Militante
Consumer Loans
New Waverly,TX
Summary
Accomplished Consumer Loan Specialist at Magnetar Resources LLC, adept in loan processing and documentation review. Leveraged goal-oriented strategies to enhance client satisfaction and reduce delinquency rates by 15%. Expert in fostering client relationships and driving business growth through effective communication and proactive account management.
Overview
9
9
years of professional experience
Work History
Consumer Loan Specialist
Magnetar Resources LLC.
03.2016 - 10.2022
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Compiled documentation necessary to successfully fund over 20 loans per month.
- Managed communications as central point of contact for entire lending process.
- Handled paperwork and moved between customers and lending institutions to smoothly resolve any concerns.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Generated numerous valuable leads through outbound phone calls to local consumers and businesses.
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Employed persuasive sales techniques to increase loan applications and overall loan value.
- Submitted loan applications to credit analysts for further verification and suggestions.
- Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
- Evaluated loan applications to confirm financial status and credit worthiness.
- Maintained accurate records of all loan documentation, supporting efficient audits and reporting processes.
- Reduced delinquency rates through effective communication and negotiation with borrowers experiencing financial difficulties.
- Participated in community events to promote financial literacy and awareness about available lending options.
- Educated customers on terms and conditions of loans to provide clear understanding.
- Increased loan application approvals by carefully evaluating financial information and credit history.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Senior Credit Consultant
Draco Credit Consultants
02.2014 - 09.2022
- Assessed potential borrowers against stringent lending criteria while adhering to regulatory guidelines.
- Evaluated clients'' financial health by analyzing data from various sources such as financial statements, economic reports, and market data.
- Assisted businesses in securing financing through meticulous preparation of concise loan applications backed by solid documentation.
- Coached junior team members on advanced credit analysis techniques, fostering professional growth and development within the department.
- Managed a diverse portfolio of clients, ensuring timely monitoring and effective risk mitigation measures were in place.
- Reduced delinquency rates through proactive account management strategies.
- Collaborated with cross-functional teams to optimize credit underwriting processes, enhancing overall efficiency and reducing turnaround time.
- Improved credit approval rates by conducting thorough credit analyses and implementing effective risk management strategies.
- Continuously improved credit department performance by identifying areas for process improvements and implementing necessary changes.
- Oversaw business development to originate new client opportunities.
- Updated client accounts with new information and verified data for informed credit approvals.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
- Interviewed credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Managed account data and verified information with clients, past creditors and other involved parties.
- Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
Education
Associate of Applied Science - Computer And Information Sciences
ITT Technical Institute
Buena Park, CA06-1991
Skills
- Goal oriented
- Banking
- Documentation review
- Loan processing
Timeline
Consumer Loan Specialist
Magnetar Resources LLC.
03.2016 - 10.2022
Senior Credit Consultant
Draco Credit Consultants
02.2014 - 09.2022
Associate of Applied Science - Computer And Information Sciences
ITT Technical Institute
Similar Profiles
Amal RakhmanovAmal Rakhmanov
Intern at Magnetar Capital LLCIntern at Magnetar Capital LLC
Lori SmithLori Smith
Financial Controller & Director of Human Resources at US Resources, Inc. & US Resources, Healthcare, LLCFinancial Controller & Director of Human Resources at US Resources, Inc. & US Resources, Healthcare, LLC
Jeff NeillJeff Neill
Business Development Executive at Enertech Resources LLC/Onivity LLCBusiness Development Executive at Enertech Resources LLC/Onivity LLC
Lonnie Chad AshfordLonnie Chad Ashford
Service Manager at Infinity SystemsService Manager at Infinity Systems
Carlie CarranzaCarlie Carranza
Patient and Insurance Coordinator at Bryan OrthodonticsPatient and Insurance Coordinator at Bryan Orthodontics