Bonnie Miller
Duson,LA
Summary
A seasoned Manager at Louisiana ENT Specialists, I excel in customer service and team leadership, enhancing operational efficiency and financial accuracy. My expertise in time management and decision-making has significantly improved accounts receivable/payable processes. Notably, my skills in transcription and insurance verification have boosted patient satisfaction and streamlined billing procedures.
Overview
2025
2025
years of professional experience
Work History
Manager
Louisiana ENT Specialists
04.1990 - 02.2025
- Accounts Receivable, Accounts Payable, Daily balancing, assisted in checking in and out patients, collecting copays and co insurance payments, Verified insurance benefits. Transcription
Secretary
Merlin Billeaud Sand Company
1982 - 1988
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Education
High School Diploma -
Comeaux High School
Lafayette, LA05-1982
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Typing
- Insurance Verification
- Insurance Precertification
Timeline
Manager
Louisiana ENT Specialists
04.1990 - 02.2025
Secretary
Merlin Billeaud Sand Company
1982 - 1988
High School Diploma -
Comeaux High School
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