Iniya Coleman
Duson,LA
Summary
Dynamic and reliable professional with extensive experience at Raising Cane's and El Pollo Loco. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash management and POS systems, ensuring accuracy and efficiency in transactions while maintaining a clean environment. Flexible and punctual, committed to operational excellence.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Raising Cane's
06.2024 - Current
- Processed customer orders efficiently in fast-paced drive-thru environment.
- Managed cash transactions accurately, ensuring compliance with company policies.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
Cashier Team Lead
El Pollo Loco
07.2023 - Current
- Assisted with daily cash management and balancing registers for accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain a clean and organized checkout area.
- Assisted customers by answering questions and fulfilling requests.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts - Sociology
Southern University And A&M College
Baton Rouge, LA05-2028
Skills
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Customer service
Languages
Spanish
Elementary
Timeline
Drive-Thru Cashier
Raising Cane's
06.2024 - Current
Cashier Team Lead
El Pollo Loco
07.2023 - Current
Associate of Arts - Sociology
Southern University And A&M College
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