Bonner Spradley
Millbrook
Summary
Resourceful receptionist known for exceptional organizational skills and effective communication. Experienced in managing multiple tasks, ensuring accurate documentation, and fostering positive client relationships to support seamless clinic operations.
Overview
3
3
years of professional experience
Work History
Receptionist
Cobbs Ford Pet Health Center
Prattville, AL
10.2022 - 06.2025
- Managed front desk operations, greeting clients and ensuring a welcoming environment.
- Scheduled appointments using veterinary practice management software to optimize clinic workflow.
- Answered phone calls and provided accurate information regarding services and procedures.
- Maintained patient records, ensuring documentation accuracy and compliance with regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Medical Billing
Ivy Creek Health Care
Wetumpka, AL
07.2022 - 10.2022
- Ensured compliance with all applicable laws, regulations, policies governing medical billing practices, and patient privacy by staying current on industry changes.
- Improved patient satisfaction by promptly addressing and resolving medical billing disputes.
- Supported accreditation efforts by preparing necessary documentation showcasing compliance with academic standards relevant to Medical Billing programs.
- Enhanced team productivity by organizing regular training on best practices in medical billing and coding.
Education
Undergraduate in Medical Accounting - Medical Billing And Coding
University of Phoenix
Tempe, AZ06-2021
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05-2009
Medical Assistance Certificaiton - Medical Assistant
Virginia College
Montgomery, AL05-2013
Skills
- Effective organization skills
- Prioritization and scheduling
- Effective communication skills
- Detail-oriented data entry
- Timely appointment organization
- Administrative coordination
- Multi-line telephone operation
- Skilled in time management
- Customer service coordination
- Punctual and reliable
- Experienced with Microsoft Office applications
Timeline
Receptionist
Cobbs Ford Pet Health Center
10.2022 - 06.2025
Medical Billing
Ivy Creek Health Care
07.2022 - 10.2022
Undergraduate in Medical Accounting - Medical Billing And Coding
University of Phoenix
High School Diploma -
Stanhope Elmore High School
Medical Assistance Certificaiton - Medical Assistant
Virginia College