Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bonnie Angeles

Saginaw,MI

Summary

Dedicated Patient Care Technician with a proven track record at DaVita, recognized for enhancing patient satisfaction through compassionate care and effective communication. Skilled in problem-solving and medication management, I excel in fast-paced environments, demonstrating flexibility and teamwork to achieve optimal patient outcomes. Committed to continuous improvement and professional development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

PCT

Davita
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Site Supervisor

The Medical Team
09.2017 - 10.2022

Trained new team members on site policies and procedures.

  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Developed work schedules for team members to maximize shift coverage.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Resolved issues among team members to keep employees on task.
  • Provided onsite training to help develop employee skills.

Patient Care Technician

The Medical Team
09.2017 - 10.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Administered prescribed drugs to high-volume patient caseload.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Turned and repositioned patients to prevent bedsores.

Education

PCT Certification - Healthcare

Dorsey
Southgate, MI
04-2017

High School Diploma -

Fordson High School
Dearborn, MI
06-1999

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Critical thinking
  • Active listening
  • Organizational skills
  • Problem resolution

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • CPR/AED Certification
  • Patient Care Technician Certification (PCT) - National Healthcareer Association.

Languages

English
Full Professional

Timeline

PCT

Davita
12.2022 - Current

Site Supervisor

The Medical Team
09.2017 - 10.2022

Patient Care Technician

The Medical Team
09.2017 - 10.2022

PCT Certification - Healthcare

Dorsey

High School Diploma -

Fordson High School
Bonnie Angeles