Bonnie Armstrong
Powhatan
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
17
17
years of professional experience
Work History
RNCC Care Coordinator
VCU Health
05.2024 - Current
- Used company software and databases to maintain records of services perform. ed and patient conditions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Registered Nurse, Emergency Department
Bon Secours Westchester Emergency Center
12.2011 - 05.2024
Registered Nurse, Emergency Department
Bon Secours St Francis Medical Center
09.2008 - 12.2011
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Mentored new nurses, providing guidance on best practices and clinical decision-making skills.
- Enhanced teamwork within the nursing staff through regular communication and collaboration.
- Increased patient satisfaction scores through consistent delivery of high-quality, compassionate care.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Monitored patient reactions after administering medications and IV therapies.
Registered Nurse, Hospice Emergency Call
Bon Secours Hospice
09.2008 - 03.2009
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor of Science - Nursing
McFord University
Los Angeles, CA07-2013
Associate of Science - Nursing
Edison Community College
Fort Myers, FL05-2001
Licensed Practical Nurse - Nursing
Lee County School of Practical Nursing
Fort Myers, FL12-1999
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Policy adherence
- Interdepartmental collaboration
- Problem-solving
- Time management
- Verbal and written communication
Timeline
RNCC Care Coordinator
VCU Health
05.2024 - Current
Registered Nurse, Emergency Department
Bon Secours Westchester Emergency Center
12.2011 - 05.2024
Registered Nurse, Emergency Department
Bon Secours St Francis Medical Center
09.2008 - 12.2011
Registered Nurse, Hospice Emergency Call
Bon Secours Hospice
09.2008 - 03.2009
Bachelor of Science - Nursing
McFord University
Associate of Science - Nursing
Edison Community College
Licensed Practical Nurse - Nursing
Lee County School of Practical Nursing
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