Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Baldwin

Poulsbo,WA

Summary

I am a self starter on a new recovery journey to help individuals through their SUD and mental health recovery. I have completed inpatient at American Behavioral Health systems, new start program , intensive outpatient treatment, and outpatient treatment with Westsound treatment . I currently am two years into my recovery and am Persuing a new career as a peer support counselor and eventually obtain a degree as an SUD/ Addiction counselor. I hold the Vice Chapter chair position for Chapter 26 Oxford Houses, Housing Services coordinator, and lead fundraiser. I am passionate about helping people , for I am an outgoing dependable person offering strong good interpersonal communication skills. Having the life experiences of SUD, and working an honest N/A program I feel I would be a valuable asset to your company and to our community as a peer support counselor. I have started my certification through Wa state. I hope to prove I am a professional reliable person with resourceful caring nature and conscientious approach.

Overview

13
13
years of professional experience

Work History

Retail Cashier

Port Madison Enterprises Texaco Longhouse
02.2023 - 05.2023
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .

Drywall Laborer

Rich’s Drywall Service
04.2010 - 06.2021
  • Prepared work area, tools and equipment for job site.
  • Minimized downtime between tasks through proactive equipment maintenance and tool organization, ensuring constant productivity on the job site.
  • Used diverse variety of tools and equipment for safe installation of drywall.
  • Installed drywall for residential and commercial projects with consistent attention to quality and safety.
  • Optimized workflow processes with effective time management skills to ensure all daily tasks were completed within allotted hours while maintaining attention to detail in every aspect of the job.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility

Education

Associate of Arts - Customer Service Management

Shasta College
Redding, CA
2005

GED -

Terra Nova High School
Pacifica, CA
06.1988

Skills

  • Issue Resolution
  • conflict management
  • case management
  • Active Listening

Timeline

Retail Cashier

Port Madison Enterprises Texaco Longhouse
02.2023 - 05.2023

Drywall Laborer

Rich’s Drywall Service
04.2010 - 06.2021

Associate of Arts - Customer Service Management

Shasta College

GED -

Terra Nova High School
Bonnie Baldwin