Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
Additional Information
Hobbies and Interests
References
Generic
Bonnie Coburn

Bonnie Coburn

Salt Lake City,UT

Summary

Dynamic leader with 30 years of expertise in product management and operations, recognized for driving strategic growth and fostering innovation. Proven ability to navigate complex challenges while implementing process improvements that enhance efficiency. Adept at mentoring teams to align strategies for collaborative success and unlock their full potential.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Principal Solution Advisor

Zelis Healthcare
Boston, USA
06.2024 - Current
  • Act as a trusted advisor to internal teams and clients, offering expertise in solution design, implementation, and optimization.
  • Coordinate with leadership to establish key priorities and strategic initiatives.
  • Facilitated collaboration among product, engineering, and operations for price optimization initiatives.
  • Bridged communication between product and technology teams, ensuring technical feasibility and alignment.
  • Streamlined operations by optimizing process improvement for clear communication.
  • Managed specialized projects, promoting interdepartmental cooperation to eliminate obstacles.
  • Developed and implemented strategies to address complex client challenges effectively.

Vice President—Product Management

Zelis
Boston, USA
06.2020 - 09.2024
  • Guided Payment Integrity initiatives, resulting in continuous 20% annual growth.
  • Managed diverse teams to achieve successful project outcomes by promoting interdepartmental cooperation.
  • Led cross-functional teams to define market requirements for existing and new products.
  • Conducted in-depth analysis of market trends, resulting in an improved sales pipeline.
  • Coordinated efforts with the Sales unit to roll out groundbreaking product solutions.
  • Executed expansion-focused plans, enhancing cost-benefit analysis and capital planning outcomes.
  • Facilitated professional growth for women by fostering collaboration within the Business Resource Group.
  • Implemented advancements and strengthened client partnerships pivotal to achieving Best in KLAS status for the Payment Integrity product.
  • Developed monthly training programs to boost cross-functional expertise among 100+ participants.

Director—Product Management

Optum
Salt Lake City, USA
02.2017 - 06.2020
  • Strategized the product roadmap, resulting in increased profitability exceeding $120M.
  • Created groundbreaking analytics instrument for claim editing, enhancing market presence.
  • Directed transition processes to modernized systems, achieving efficient deployment.
  • Elevated product performance by aligning with current market trends.
  • Spearheaded product management strategy to meet market demands.

Business/Operations Manager

Optum
Salt Lake City, USA
03.2015 - 02.2017
  • Directed program for system analysis, achieving consecutive revenue growth of 43% and 45%.
  • Introduced data-driven solution emphasizing the value of claim editing tools.
  • Developed SQL reports, streamlining decision-making process.
  • Drove impressive growth by optimizing cost-saving measures and fostering provider partnerships.
  • Cultivated unified efforts, leading to maximized profitability and satisfaction.

Product Manager

Optum
Salt Lake City, USA
08.2008 - 03.2015
  • Directed product strategy for claims editing solution involving collaboration with over 90 team members across seven scrum teams.
  • Delivered persuasive presentations to capital committee, securing product funding.
  • Directed the efficient migration of 300 clients onto a new platform.
  • Ensured alignment of product requirements with business objectives and customer needs.
  • Mentored teams on Agile methodologies, enhancing knowledge and application of development processes.

Education

MBA -

Purdue University Global
Online
02.2025

B.S. - Business HealthCare Management

Western Governors University
Salt Lake City, UT
01.2019

Skills

Leadership & Strategy

  • Strategic Leadership
  • Effective Strategy Implementation
  • Analytical Problem Resolution
  • Team Leadership
  • Coaching and development
  • Promoting Continuous Learning

Innovation & Product Management

  • Product Strategy Development
  • Comprehensive Planning for Roadmaps
  • Leadership in Product Development
  • Strategic Innovation Management
  • Market Expansion
  • Global Scaling

Technical Expertise

  • Technical Design and Architecture Oversight
  • User Experience (UX) Design and Optimization
  • Proficient in Agile and Waterfall Methodologies
  • Data Analysis and SQL

Customer & Stakeholder Engagement

  • Strengthening Client Connections
  • Stakeholder Engagement and Relationship Management
  • Leveraging Customer Insights to Drive Strategy
  • Effective Multilevel Communication

Accomplishments

  • Two-time recipient of the Innovation Award for product management and development.

Certification

  • Certified Professional Coder (2000-2015)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Principal Solution Advisor

Zelis Healthcare
06.2024 - Current

Vice President—Product Management

Zelis
06.2020 - 09.2024

Director—Product Management

Optum
02.2017 - 06.2020

Business/Operations Manager

Optum
03.2015 - 02.2017

Product Manager

Optum
08.2008 - 03.2015

MBA -

Purdue University Global

B.S. - Business HealthCare Management

Western Governors University

Additional Information

Two-time recipient of the Innovation Award for product management and development, Certified Professional Coder, 2000-2015

Hobbies and Interests

  • Traveling and immersing myself in new cultures and cuisines
  • Crocheting, especially when relaxing and listening to a good book

References

References available upon request.

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Bonnie Coburn