Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bonnie Jahan

Richmond ,TX

Summary

To utilize my background as a results-driven individual to deliver outstanding customer service, Pharmacy technician prior Authorization specialty and advance my career in a company where team performance is rewarded and creativity is encouraged.

Knowledgeable with solid history of managing billing processes and ensuring accurate financial records. Adept at resolving discrepancies and improving billing procedures. Demonstrated proficiency in utilizing accounting software and maintaining organized records.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Adjudication Billing Specialist

Pharmscript of Texas
Houston, TX
02.2020 - Current
  • Initiate prior Authorization through cover my meds.
  • Work in Docutrack.
  • Framework to access states FL/MD/ SOFL, CT, TX ,IA, KS Houston, Tyler, Abilene AND MAAS prescription
  • Work on daily Adjudication, rejected claims,
  • Non-formulary medication like OTCS, refill soon, NDC change, brand vs generic, alternative medication for in all states for long term facility care patients.
  • Call insurance help desk to get overrides for some rejected claims.
  • Create non-formulary and prior Authorization forms through docutrack and send to facilities.
  • Work on claims and adjudications for LTC patients at the LTC facilities
  • Processed and verified patient billing information for accuracy and compliance.
  • Managed insurance claims submissions, ensuring timely follow-up on outstanding accounts.
  • Responsible for entering and tracking all daily census and face sheets from Beneficiary Facilities for correct Billing to Medicare, Medicaid, and Private Insurances
  • Contacting the facility on the status of Medicaid pending residents.
  • Work on claims, solving different kinds of rejection and calling insurance for LTC overrides.
  • Emailing and calling facilities to speak to nurse DON OR ADON, also working on prior authorization

3rd Party Billing Specialist

Partners Pharmacy
Sugar Land, TX
05.2019 - 01.2020

Initiate prior Authorization through cover my meds. Work in Docutrack. Framework

to access states FL/MD/ AND TX and kodiak to access into VA AND PA. Work on daily Adjudication, rejected claims, non-formulary medication like OTCS, refill soon,

NDC change, brand vs generic, alternative medication for in all states for long term

facility care patients. Call insurance help desk to get overrides for rejected

claims. Create non-formulary and prior Authorization forms through docutrack and send to facilities. Process all kind of claims to get medicine paid for LTC patients.

Prior Authorization Representative

United Health Group (Optum RX)
Sugar Land, TX
10.2018 - 01.2019
  • Prior Authorization Phone and fax.
  • Receive calls from provider’s office, member and pharmacy.
  • Process prior Authorization via fax and phone.
  • Make outbound calls to provider’s office for addition information.
  • Check status for the provider and member and pharmacy.
  • Initiate prior Authorization over the phone and fax from the provider’s office.

Compounding Technician

Quva Pharma Inc
04.2018 - 10.2018
  • Compounding control and non-controls drugs.
  • Compounding syringes, PCA vials, Monoject, iv bags and Cassettes.
  • Maintained a safe, clean, and organized pharmacy by complying with procedures, rules, and regulations; followed cleanroom protocol, testing, and documentation.
  • Gathered compounding material; compounded sterile products such as IV bags, cassettes, pumps, made pool bags; labeled compounded products.
  • Assisted in training new technicians in cleanroom protocol.
  • Operated, calibrated and maintained both digital and manual scales.
  • Participated in daily cleansing of clean rooms to include vertical and laminar flow hoods according to USP 797.
  • Pharmaceutical Company

Certified Pharmacy Technician

Walgreens
11.2015 - 04.2018
  • Help health care providers and patients by greeting them in person and by phone, answering questions and requests, referring inquiries to the pharmacist.
  • Maintain pharmacy inventory by checking pharmaceutical stock to determine Inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, removing outdated drugs.
  • Maintain a safe and clean pharmacy by complying with SOP.
  • Organize medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, assembling intravenous solutions and other pharmaceutical therapies.
  • Maintain records by recording and filing physicians' orders and prescriptions.
  • Ensure medication availability by delivering medications to patients and departments.
  • Contribute to team effort by accomplishing related results as needed.

Certified Pharmacy Technician

Walgreens
11.2015 - 04.2018
  • Help health care providers and patients by greeting them in person and by phone, answering questions and requests, referring inquiries to the pharmacist.
  • Maintain pharmacy inventory by checking pharmaceutical stock to determine Inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, removing outdated drugs.
  • Maintain a safe and clean pharmacy by complying with SOP.
  • Organize medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, assembling intravenous solutions and other pharmaceutical therapies.
  • Maintain records by recording and filing physicians' orders and prescriptions.
  • Ensure medication availability by delivering medications to patients and departments.
  • Contribute to team effort by accomplishing related results as needed.

Teller

Capital One
05.2015 - 11.2015
  • Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, selling cashier's checks, traveler's checks, e bonds, answering questions in person or on telephone, referring to other bank services.
  • Record transactions by logging cashier's checks, traveler's checks, and other special services, preparing currency transaction reports.
  • Cross-sell bank products by answering inquiries, informing customers of news services and product promotions, ascertaining customers' needs, directing customers to a branch representative.

Sales Associate

Walgreens
06.2014 - 11.2015
  • Document price changes by referring to price sheets and special sale bulletins.
  • Discount purchases by redeeming coupons.
  • Collect payments by accepting cash, check, or charge payments from customers, making change for cash customers.
  • Verify credit acceptance by reviewing and recording driver's license number operating credit card authorization system.
  • Balance cash drawer by counting cash at beginning and end of work shift.
  • Provide pricing information by answering questions.
  • Maintain safe and clean working environment by complying with SOP.

Education

GED - undefined

01.2014

Skills

Billing systems and software

Insurance verification

Invoice processing

Customer service

Claims processing

HIPAA compliance

Insurance billing

HIPAA regulations

Medication dispensing

Filling prescriptions

Workflow optimization

Prescription interpretation

Pharmacist support

Patient confidentiality

Compounding techniques

HIPAA

Drug inventory control

Sterile technique

Certification

Registered Texas pharmacy technician

Certificates pharmacy technician

Timeline

Adjudication Billing Specialist

Pharmscript of Texas
02.2020 - Current

3rd Party Billing Specialist

Partners Pharmacy
05.2019 - 01.2020

Prior Authorization Representative

United Health Group (Optum RX)
10.2018 - 01.2019

Compounding Technician

Quva Pharma Inc
04.2018 - 10.2018

Certified Pharmacy Technician

Walgreens
11.2015 - 04.2018

Certified Pharmacy Technician

Walgreens
11.2015 - 04.2018

Teller

Capital One
05.2015 - 11.2015

Sales Associate

Walgreens
06.2014 - 11.2015

GED - undefined

Bonnie Jahan