Bonnie Leigh
Eugene,Oregon
Summary
Experienced with client support and housing solutions. Utilizes resource coordination and case management to deliver effective housing services. Track record of positive client outcomes and seamless collaboration with team members.
Overview
13
13
years of professional experience
Work History
Housing Specialist
Sheltercare
Eugene OR
04.2017 - 02.2020
- Sought out affordable housing options and residences for people in need.
- Place clients on County Wait List for housing
- Helped clients find permanent or temporary housing.
- Assisted applicants in filling out housing applications and verifying assets.
- Assist clients with obtaining a telephone, ID, Social Security Card, and Food Stamps
- Enter client information into Service Point.
- Assessed client needs to provide tailored housing solutions.
- Conducted outreach efforts to increase awareness of available housing programs.
Resident Manager
Deane's Oceanfront Lodge
Yachats, OR
09.2014 - 11.2016
- On call 24/7 to accommodate guest needs.
- Updated computer system to show availability.
- Greet guests, assure rooms are clean prior to arrival, assist guests with dining selections, special events and areas of interest in Yachats.
- Check guests in, obtain payment and process all payments.
- Processed nightly report for occupancy and money taken in.
- Supervised front desk and housekeeping staff.
Assistant Store Manager
Tommy Hilfiger Company Store
Destin FL & Woodburn OR
05.2007 - 08.2015
- Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.
- Conducted store inventories once per quarter.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Trained and managed associates in customer service and sales techniques.
- Managed the scheduling for store shifts so that there was proper staffing at all times.
- Assisted in managing daily store operations, ensuring compliance with company policies.
- Supported team in achieving sales goals through effective merchandising strategies.
- Trained and mentored new staff on customer service standards and store procedures.
Education
Master of Science - Master Of Science, Counseling & Psychology
Troy State University
Fort Walton Beach, FL2011
Skills
- Excellent ability to understand customers needs
- Possess product knowledge and uses
- Affordable Housing Knowledge
- Fair housing regulations
Timeline
Housing Specialist
Sheltercare
04.2017 - 02.2020
Resident Manager
Deane's Oceanfront Lodge
09.2014 - 11.2016
Assistant Store Manager
Tommy Hilfiger Company Store
05.2007 - 08.2015
Master of Science - Master Of Science, Counseling & Psychology
Troy State University