Bonnie McKinster
Hamden,OH
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
10
10
years of professional experience
Work History
Dayhab Manager
Southern Ohio Adventures Recreation S.o.a.r
Hamden, OH
11.2021 - Current
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Provided guidance and support to ensure safety of individuals served.
- Assisted individuals in learning and developing new skills.
- Developed and implemented operational policies and procedures to improve efficiency.
- Oversaw inventory management activities including ordering supplies as needed.
1st Assistance Manager
McArthur McDonalds
McArthur, Ohio
01.2015 - 11.2021
- Organized promotional events at the store to draw in more customers.
- Responsible for interviewing, hiring and training new employees.
- Managed team of 10-15 employees in fast-paced environment.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Scheduled shifts for staff members based on weekly forecasts.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Education
High School Diploma -
Vinton County High School
Mcarthur, OH05-2011
Skills
- Business Development
- Expense Tracking
- Workforce Management
- Staff Development
- Business Administration
- Operations Management
Timeline
Dayhab Manager
Southern Ohio Adventures Recreation S.o.a.r
11.2021 - Current
1st Assistance Manager
McArthur McDonalds
01.2015 - 11.2021
High School Diploma -
Vinton County High School
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