Bonnie R-Galvan
Roanoke,VA
Summary
Compassionate QMHP/A with strong dedication to helping individuals in need of mental health support. Skilled in providing client-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Services Professional
Bonnie L Rodriguez Galvan, LLC
01.2019 - Current
- Provided professional services for Mainstream Mental Health Agency through contract agreement.
- Provided one to one skills training for clients with diagnosis of serious mental illness.
- Self-motivated, with a strong sense of personal responsibility.
- Completed all documentation within required time frame
- Excellent communication skills, both verbal and written.
- Streamlined the review process for increased efficiency by developing a centralized system to track document revisions.
- Enhanced documentation quality by implementing standardized templates and style guides for all technical materials.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Improved client care quality by ensuring compliance with regulatory requirements through comprehensive progress note audits.
QMHP/A
EHS
04.2016 - 12.2018
- Worked well in a team setting, providing support and guidance.
- Provided one to one skills training in the community setting to clients with diagnosis of serious mental illness.
- Completed all medicaid guided documentation in required timeframe.
- Maintained all professional training as directed by Virginia Board of Counseling.
Mental Health Professional
New Choices Counseling
03.2013 - 03.2016
- Enhanced client experience through compassionate care and open communication during skills training sessions.
- Collaborated with client established providers to carry out holistic care plans for clients, addressing both mental and physical health needs.
- Followed and completed all clinical documentation processes, maintaining accurate records to promote timely billing process.
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
- Continually expanded professional knowledge through participation in relevant training workshops and conferences to enhance service delivery quality.
Education
Bachelor of Science - Human Services
Bluefield University
Bluefield, VA05.2015
Skills
- Exceptional communication
- Data analysis
- Quality assurance
- Process improvement
- Goal setting
Certification
Registration with the Virginia Board of Counseling. Registration # 0732003133
Timeline
Client Services Professional
Bonnie L Rodriguez Galvan, LLC
01.2019 - Current
QMHP/A
EHS
04.2016 - 12.2018
Mental Health Professional
New Choices Counseling
03.2013 - 03.2016
Bachelor of Science - Human Services
Bluefield University
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