Bonnie Waggoner
Vincent
Summary
Detail-oriented professional with a strong background in office management and customer service. Skilled in handling sensitive information and enhancing operational processes to foster a welcoming environment for patients.
Overview
12
12
years of professional experience
Work History
Office Manager/Dental Assistant
White Oak Dental
Barlow Ohio
10.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Streamlined appointment scheduling processes, reducing wait times and improving office efficiency.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Dental Assisting Radiology Certificate - Dental Assisting
WVUP
Parkersburg, WV05-2022
Skills
- Customer service
- Organizational skills
- Office management
- Billing
- Scheduling and calendar management
Timeline
Office Manager/Dental Assistant
White Oak Dental
10.2014 - Current
Dental Assisting Radiology Certificate - Dental Assisting
WVUP