Bonnie Lorraine Vidal
Glendale,OR
Summary
Dedicated and responsive employee with skills in classroom management, behavior modification and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
28
28
years of professional experience
Work History
Educational Assistant
Sunnywolf Charter School
Wolf Creek, OR
09.2023 - Current
- Assisted teachers with preparing classroom materials and activities.
- Organized classroom supplies and equipment.
- Conducted one-on-one tutoring sessions with students who needed extra support.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Provided individualized instruction for special needs students according to their IEPs.
- Administered standardized tests to assess student progress.
- Attended faculty meetings and parent conferences as needed.
- Created a positive learning environment by encouraging cooperation among students.
- Maintained accurate records of all student assessments and attendance data.
- Assisted in creating a safe environment for all students by enforcing school policies.
- Collaborated with teachers to develop lesson plans that are tailored to each student's learning style and academic level.
- Helped students develop study skills such as note taking, time management, and organization techniques.
Substitute Education Assistant
Sunnywolf Charter School
Glendale, OR
04.2023 - Current
- Supervised class while students went to recess and lunch breaks.
- Shared information about student progress and concerns with lead teacher.
- Assisted teacher in providing instruction to class of students.
- Assisted teachers with S.T.E.A.M. carnival.
- Supervised class during fieldtrips, and walking with students to the public library.
- Developed strong relationships with students by demonstrating an understanding of their unique needs and challenges.
- Monitored student behavior, intervening when necessary to maintain order in the classroom environment.
- Created a supportive learning atmosphere by providing appropriate feedback and encouragement to students on their work.
- Enforced rules pertaining to conduct while maintaining a safe environment conducive to learning.
- Supported teachers in the management of classroom procedures including transitions between activities.
- Provided one-on-one assistance for struggling readers.
Revenue Cycle Specialist
Asante Health Systems
Medford , OR
10.2010 - 02.2017
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Advised healthcare providers on best practices for submitting accurate claims for reimbursement.
- Identified and corrected payment problems involving patients or third-party payers.
- Audited payments from third-party payers to ensure accuracy of reimbursement amounts.
- Provided training sessions on billing software applications and procedures to staff members.
- Ensured all regulatory requirements were met when submitting claims for payment.
- Reviewed patient accounts to ensure accuracy and completeness of information.
- Conducted audits of medical records to ensure compliance with payer requirements.
- Assisted with the development of new processes for billing, coding, collections, and reimbursements.
Business Owner
Diamond Medical Maintenance
Medford, OR
02.2002 - 11.2013
- Developed business from ground up and prepared records and operations for employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Mentored and trained new hires on service procedures.
- Oversaw daily operations of the business and provided guidance when needed.
- Conducted regular meetings with employees to review progress towards company goals.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Patient Service Representative
Asante Health Systems
Medford, OR
04.2001 - 10.2010
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Scheduled patient appointments and procedures.
- Referred patients to appropriate professionals and services.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Answered patient questions and fielded complaints to resolve issues.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Greeted patients upon arrival and directed them to the appropriate area.
- Registered patients by verifying records to update computer system and patient charts.
- Inputted patient demographic data into electronic health record system.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Medical Assistant
Southern Oregon Health Trust
Medford, OR
01.1997 - 04.2001
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Educated patients about medications, procedures and physician's instructions.
Education
Some College (No Degree) - General Studies
Rogue Community College
Grants Pass, ORSkills
- Activity Management
- Behavior Modeling
- Relationship Building and Management
- Creative Problem Solving
- Analytical Skills
- Adaptable
- Verbal and Written Communication
- Safety Awareness
- Compliance
Timeline
Educational Assistant
Sunnywolf Charter School
09.2023 - Current
Substitute Education Assistant
Sunnywolf Charter School
04.2023 - Current
Revenue Cycle Specialist
Asante Health Systems
10.2010 - 02.2017
Business Owner
Diamond Medical Maintenance
02.2002 - 11.2013
Patient Service Representative
Asante Health Systems
04.2001 - 10.2010
Medical Assistant
Southern Oregon Health Trust
01.1997 - 04.2001
Some College (No Degree) - General Studies
Rogue Community College