Bonny Parker
Wilson,NC
Summary
Results-oriented Business Development Manager with extensive experience in driving revenue growth and enhancing customer engagement. Skilled in strategic market analysis and customer relationship management. Led teams to develop effective sales strategies, significantly boosting revenue and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Manager
Capital Ford of Rocky Mount
Rocky Mount , NC
01.2022 - Current
- Lead business development operations for retail and finance departments, driving customer engagement and revenue growth
- Manage inbound and outbound communications, appointment setting, and customer pipeline development
- Oversee administrative tasks, reporting, and workflow coordination to support dealership operations
- Train and mentor new team members in customer service, CRM usage, and communication strategies
- Handling over a thousand leads a month.
- Assist with dealership marketing efforts, including digital outreach, customer retention campaigns, and promotional communication
- Analyzed market trends to identify new sales opportunities and target audiences.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Business Development (Commercial Vehicles & Fleet
Capital Ford of Raleigh
Raleigh , NC
01.2020 - 01.2022
- Developed new business for commercial vehicle division, securing fleet accounts and corporate clients.
- Managed fleet customer relationships, scheduling, and service coordination.
- Supported administrative office operations, including documentation, reporting, and customer follow-up
- Strengthened relationships with local businesses, contractors, and government accounts through tailored vehicle solutions and responsive support, enhancing customer loyalty.
- Collaborated with sales managers to create targeted strategies for high‑value commercial accounts, supporting achievement of department revenue goals.
- Recognized for reliability, professionalism, and the ability to manage high‑volume communication while maintaining accuracy and customer satisfaction.
Certified Nursing Assistant (CNA)
Kinder Home Health
Wilson, NC
06.2014 - 09.2018
- Monitored vital signs and reported changes to healthcare team.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Documented patient records accurately and timely to ensure continuity of care.
- Aided patients with daily living activities and personal hygiene to promote comfort and dignity.
- Facilitated daily hygiene tasks including bathing, grooming, and dressing to enhance patient well-being.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Ensured cleanliness and safety in patient living environments.
- Served meals to patients in their rooms and assisted with feeding.
Education
GED -
Wilson Commuity College
Wilson NC 07-2012
Skills
- Business development
- Sales strategy development
- Sales and market development
- Market analysis
- Digital marketing
- Campaign development
- Customer relationship management
- Account management
- Growth management
- Performance metrics
- Team building
- Networking strength
- Relationship building and management
- Fleet management
Certification
- Certified Nursing Assistant (CNA)
- Business & Administrative Certifications
Affiliations
- Volunteer, Miracle League -Cannon Hinnant Field. Wilson NC
- Co-Founder, Ride On Cannon Foundation
Timeline
Business Development Manager
Capital Ford of Rocky Mount
01.2022 - Current
Business Development (Commercial Vehicles & Fleet
Capital Ford of Raleigh
01.2020 - 01.2022
Certified Nursing Assistant (CNA)
Kinder Home Health
06.2014 - 09.2018
GED -
Wilson Commuity College