Bontu Abddissa
Minneapolis,MN
Summary
Organized Health Unit Coordinator with 2 and Half years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations.
Seasoned professional committed to delivering excellent customer service in hospital setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
North Memorial Health
05.2022 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Provided concierge service to assist patients and families and direct them to available resources.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Health Unit Coordinator
Ebenezer Care Center
07.2021 - 08.2022
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Bachelor of Science - Social Work
Walden University
Minneapolis, MN01.2025
Skills
- Multidisciplinary Team Collaboration
- Paperwork Processing
- Progress Monitoring
- Process Improvements
- Supply Restocking
- Patient Registration
- Data Entry Accuracy
- Critical Thinking Abilities
- Multitasking Capabilities
- Medical Records Management
- Medical Terminology Proficiency
Certification
- Certified Health Unit Coordinator
Languages
Oromo
Native or Bilingual
amharic
Native or Bilingual
Timeline
Health Unit Coordinator
North Memorial Health
05.2022 - Current
Health Unit Coordinator
Ebenezer Care Center
07.2021 - 08.2022
Bachelor of Science - Social Work
Walden University
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