Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Boonborpitr Chaipanich

Portland,OR

Summary

Detail-oriented Customer Engineer with strong troubleshooting, communication, and data analysis skills. Proven ability to manage customer inquiries and collaborate effectively with engineering teams to resolve issues swiftly.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Customer Engineer

Applied Materials
Hillsboro, Oregon
04.2021 - 02.2026
  • Provided technical support to customers via phone, email and remote access tools.
  • Provided technical support for semiconductor manufacturing equipment.
  • Collaborated with engineering teams to troubleshoot customer issues.
  • Responded promptly to customer inquiries and service requests.
  • Documented service reports and maintained accurate customer records.
  • Managed multiple tasks simultaneously while meeting tight deadlines.

Education

BBA - International Business Management

Assumption University
Bangkok Thailand
01-2021

Skills

  • Troubleshooting and diagnosis
  • Remote support
  • Customer support
  • Escalation management
  • Warranty management
  • Technical documentation
  • Data analysis
  • Disaster recovery
  • Customer communication

Languages

English
Native/ Bilingual
Thai
Limited

Timeline

Customer Engineer

Applied Materials
04.2021 - 02.2026

BBA - International Business Management

Assumption University
Boonborpitr Chaipanich