Boone Burke
Harmony,United States
Summary
Motivated and dependable worker with experience in fast-paced food service, grocery retail, and historic hospitality settings. Proven ability to deliver friendly customer service, handle tasks efficiently, and adapt to different work environments. Strong work ethic developed through roles at Chick-fil-A, IGA Marketplace, and the Historic Sharpe House. Reliable, quick to learn, and committed to maintaining a positive experience for customers and guests.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Chick-fil-A
Statesville, United States
06.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated equipment efficiently, maintaining high standards of food safety and cleanliness.
- Assisted in preparation of food items according to established recipes and quality standards.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
Sales Cashier
IGA Supermarket
Harmony, United States
01.2024 - 04.2025
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Answered questions about store policies and addressed customer concerns.
Hospitality Worker
Historical Sharpes House
Statesville, United States
01.2024 - 04.2024
- Communicated with customers to promptly resolve complaints and address inquiries.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Reduced risks by maintaining clean and organized work environment.
- Trained new staff members on proper customer service and hospitality policies.
- Assisted in setting up banquet tables and chairs for seamless events.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Established unique service goals to each venue to provide constant and excellent service.
Education
Student - Science Education
Agriculture And Science Early College
Olin, United StatesSkills
- Cleaning and sanitizing
- Food safety knowledge
- Housekeeping
- Food Preparation
- Health Code Compliance
- Supply Restocking
- Teamwork and Collaboration
- Problem-solving skills
- Workplace Safety
- Patience and Empathy
- Excellent customer service
- Inventory management knowledge
- Guest relations
- Item recommendation
- Conflict resolution
- Team oriented
- Time management proficiency
- Food service sales techniques
- Fast-paced environment
Timeline
Food Service Worker
Chick-fil-A
06.2025 - Current
Sales Cashier
IGA Supermarket
01.2024 - 04.2025
Hospitality Worker
Historical Sharpes House
01.2024 - 04.2024
Student - Science Education
Agriculture And Science Early College