Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bophana Mam

Lakewood,CA

Summary

I am a honest, hardworking and passionate job seeker with strong organizational skills. Helping the patient is a part of my life work. I would like to continue developing my skill and see myself growing with the company. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Donut Decorator

N/A
01.2019 - 03.2021
  • Baked, decorated and displayed donuts per guidelines.
  • Kept workstation and area around workstation neat and clean.
  • Assisted in ordering products and supplies needed for daily operations.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Followed food safety practices and sanitation guidelines.
  • Monitored food temperature, discarding items not stored correctly.

Licensed Nail Technician

N/A
05.2021 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Offered advice and recommended products to improve and maintain nails.
  • Utilized specialized tools and techniques to restore natural nails and create unique nail art.
  • Cleaned and sanitized tools and equipment before each client.
  • Offered personalized services according to needs and preferences.
  • Assisted customers in selecting and applying appropriate nail colors.
  • Educated clients on proper use of salon products.
  • Kept client's nails in great condition and offered advice on maintaining manicures.
  • Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
  • Collaborated with other members of salon staff to provide amazing client experience.
  • Provided clients with advice and education on best nail care practices.

Education

High School Diploma -

Wisdom Mission School
Cypress, CA
06.2022

Skills

  • Massage Therapy
  • Client Service Records
  • Appointment Scheduling
  • Industry Trends
  • Appointment Management
  • Tool and Surface Sanitation
  • Adaptability and flexibility
  • Attention to detail
  • Customer service excellence
  • Health and Safety Regulations
  • Sewing Experience
  • Computer Skill (Microsoft, Excel)
  • Bilingual (English, Khmer)

Accomplishments

  • Improved service and customer satisfaction.
  • Supervised team of 4 staff members. (Salon)
  • Collaborated with team of 5 in the development of nail enchantment. And collaborated with team of 3 improve the texture of the donut.
  • Resolved product issue through consumer testing.

Certification

  • Licensed -Manicurists

Timeline

Licensed Nail Technician

N/A
05.2021 - Current

Donut Decorator

N/A
01.2019 - 03.2021

High School Diploma -

Wisdom Mission School

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Bophana Mam