Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bo Ran Lee

Fort Worth,TX

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

20
20
years of professional experience

Work History

Server

Samwon Garden Restaurant
Fort Worth, Texas
08.2020 - 02.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Small Business Owner

Donut Palace
Fort Worth, Texas
05.2002 - 10.2019
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Managed staff recruitment, hiring, training, and development.
  • Oversaw daily operations of small business including customer service and financial management.

Education

Master of Arts - Music

Konkuk University
Seoul
08-1995

Skills

  • Guest Engagement
  • Guest Relations Management
  • Performance Improvement
  • Supply Restocking
  • Exceptional customer service
  • Price memorization
  • Menu Memorization
  • Strong Work Ethic
  • Professional Appearance
  • Ordering Procedures
  • Order Management
  • Beverage Preparation
  • Quality Control

Languages

Korean
Professional

Timeline

Server

Samwon Garden Restaurant
08.2020 - 02.2022

Small Business Owner

Donut Palace
05.2002 - 10.2019

Master of Arts - Music

Konkuk University

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Bo Ran Lee