Boris Arturo Kotesky Schnettler
SENIOR CUSTOMER SERVICE SPECIALIST
Chicago,IL
Summary
A Chilean-born individual educated in the United States, with experience in logistics and international sales. Hoping to secure a position with a local or international company prior to moving to Lisbon, Portugal. Bilingual professional with proven success in sales and customer service within a multinational company. Possesses excellent communication and problem-solving skills, ability to handle and prioritize multiple tasks at once, and dedication to customer satisfaction. Always striving for continuous growth and improvement. Comfortable with remote work or traveling to complete tasks.
Overview
13
13
years of professional experience
Work History
Senior Customer Service Specialist
FORD MOTOR CORP.
01.2015 - Current
- Sales Force, providing customer with an exceptional experience with their visit to a Service Center and making sure all customer concerns are addressed and completed at minimum down time to expedite service repairs and focusing on high customer satisfaction.
- Multitask, problem solving and working in a team environment.
PRESIDENT
BKOTESKY IMPORTS
01.2012 - 01.2015
- Export of Fresh Seafood to Chinese and United States Markets.
- Sales, Negotiations and letters of Credits.
- Logistic, Domestic and International Shipping
Education
TEFL CERTIFICATION - English Tutor and Business Consultant
01.2025
Bachelor’s Degree - Automotive Technology and Engineering, Business
01.1995
- Graduated with Honors
- GPA: 3.42
High School Graduation -
01.1985
Skills
- SPANISH
- C2 PROFICENCY
- ENGLISH
- C2 PROFICIENCY
- EXCEL
- MICROSOFT
Timeline
Senior Customer Service Specialist - FORD MOTOR CORP.
01.2015 - Current
PRESIDENT - BKOTESKY IMPORTS
01.2012 - 01.2015
- TEFL CERTIFICATION, English Tutor and Business Consultant
Elgin Community College - Bachelor’s Degree, Automotive Technology and Engineering, Business
- High School Graduation,
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