Boshirle Hutton
Gary,IN
Summary
Dynamic retail professional with expertise in customer service and inventory control, honed at Tri-city Foods. Proven track record in enhancing team performance and driving sales growth through effective leadership and problem-solving. Skilled in POS systems and employee training, consistently achieving high customer satisfaction and operational efficiency.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Tri-city Foods
South Haven, Indiana
10.2024 - 02.2026
- Assisted in managing daily store operations, ensuring high levels of customer satisfaction.
- Coordinated staff scheduling and training to optimize team performance and service delivery.
- Implemented inventory management techniques to reduce stock discrepancies and improve accuracy.
- Monitored sales trends and customer feedback to identify areas for operational improvement.
- Fostered a collaborative work environment through effective communication with team members.
- Supported financial processes, including cash handling and daily reconciliation procedures.
- Developed merchandising strategies that enhanced product visibility and drove sales growth.
Restaurant Shift Manager
Mcdonalds, RHC Management
Gary, IN
08.2019 - 08.2024
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels and coordinated supply orders to minimize shortages.
- Implemented process improvements that enhanced efficiency in food preparation and service delivery.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
Sales Associate
Family Dollar
Gary, IN
05.2017 - 06.2019
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Trained new associates on sales techniques and store policies to enhance team performance.
- Processed sales transactions accurately using point-of-sale systems to maintain financial integrity.
- Assisted in merchandising displays, optimizing product placement for increased visibility and sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Human Resource
University of Phoenix
Tempe, AZ03-2018
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Hiring and training
- Employee scheduling
- POS systems operations
- Upselling and cross selling
Timeline
Assistant Store Manager
Tri-city Foods
10.2024 - 02.2026
Restaurant Shift Manager
Mcdonalds, RHC Management
08.2019 - 08.2024
Sales Associate
Family Dollar
05.2017 - 06.2019
Bachelor of Science - Human Resource
University of Phoenix