Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Botum Nhim

Salt Lake City,UT

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Hennes & Mauritz
07.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

Sales Associate

Ross Dress For Less
12.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Courtesy Clerk

Smith Food And Drug
04.2019 - 08.2019
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

GED -

Salt Lake Community College
Salt Lake City, UT
12.2023

High School Diploma -

Hunter High School
West Valley City, UT
05.2018

Skills

  • Product Promotion
  • Suggestive Selling
  • Providing Feedback
  • Productivity Maximization
  • Retail Sales
  • POS System Operations
  • Stockroom Upkeep
  • Flexible Hours

Languages

English
Limited Working

Timeline

Retail Sales Associate

Hennes & Mauritz
07.2022 - Current

Sales Associate

Ross Dress For Less
12.2021 - 04.2022

Courtesy Clerk

Smith Food And Drug
04.2019 - 08.2019

GED -

Salt Lake Community College

High School Diploma -

Hunter High School

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Botum Nhim