Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin A Knapp

Retail Sales
Hammonton,NJ

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Retail Sales Associate

Applegreen
11.2017 - 01.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Men and Boys Departments Manager, Cashier, Sales A

Walmart
08.2006 - 07.2015
  • Maintained records related to sales, returns and inventory availability.
  • Developed, marketed and sold full range of products and support services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Processed product returns and assisted customers with other selections.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Collected and authorized payments of guests.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Completed inventory counts and ordered merchandise.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

College Prep Business Prep

Morris Hills High School
Rockaway, NJ

Bachelor Of Business Administration -

Brunswick Community College
Brunswick, GA

Skills

  • Documentation and Recordkeeping
  • Store Opening and Closing
  • Assigning Tasks
  • Sales Expertise
  • Product Promotion
  • Money Transfer Systems
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling
  • Product and Service Sales
  • Sales Contracts
  • Self-Checkout Assistance
  • Stocking and Receiving
  • Product Merchandising
  • Sales Goal Attainment
  • POS System Operations
  • Product Knowledge
  • Teamwork and Collaboration
  • Retail Store Operations
  • Stockroom Upkeep
  • Building Customer Loyalty
  • Item Ticketing and Pricing
  • Proper Staffing
  • Returns and Exchanges
  • Ear Piercing
  • Merchandise Receiving and Handling

Timeline

Retail Sales Associate

Applegreen
11.2017 - 01.2023

Men and Boys Departments Manager, Cashier, Sales A

Walmart
08.2006 - 07.2015

College Prep Business Prep

Morris Hills High School

Bachelor Of Business Administration -

Brunswick Community College

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Robin A KnappRetail Sales