Boualoy Lillian Torrey
Senior Lead Technician
Lugoff,SC
Summary
Experienced Senior Lead Technician at CVS Pharmacy with expertise in root cause analysis and risk mitigation for optimal system performance. Demonstrated ability in maintaining safety standards and managing inventory. Recognized for exceptional problem-solving and customer interaction skills, leading to increased efficiency and compliance adherence.
Overview
15
15
years of professional experience
2
2
Certification
Work History
Senior Lead Technician
CVS Pharmacy
06.2014 - Current
- Conducted thorough root cause analysis investigations to identify areas requiring corrective action, mitigating risks associated with recurring issues.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Ensured compliance with industry safety standards through rigorous inspection and testing protocols, maintaining a safe work environment for all employees.
- Enhanced system performance by troubleshooting and resolving complex technical issues.
Inventory Specialist
CVS Pharmacy
04.2010 - 06.2014
Maintaining balance on hand to met customer needs. Making sure drugs are returned on time to mitigate shrinkage.
Help keep the shelves organized, clean and tagged to maintain an efficient working environment.
Education
Bachelor In Medical Laboratory Science - Biochemistry
Trinity College
Hartford, CT05.2012
Skills
- Customer support
- Security protocols
- Scheduling coordination
- Incident response
- Network administration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Works Well Under Pressure
- Critical thinking
- Verbal and written communication
- Written/Verbal communication
- Customer interaction
- Relationship building
- Deadline oriented
- File and record maintenance
- Work Planning and Prioritization
- System troubleshooting
- Health and safety regulations
- Preventive Maintenance
- Team Training
- Project management
- Extensive organizational skills
- Data analysis
- Inventory oversight
- User training
- Risk mitigation
- Production Assistance
- Environmental compliance
- Staff education and training
- Regulatory compliance
Certification
CPhT certificated and South Carolina State certificated
Timeline
Senior Lead Technician
CVS Pharmacy
06.2014 - Current
Inventory Specialist
CVS Pharmacy
04.2010 - 06.2014
CPhT certificated and South Carolina State certificated
Bachelor In Medical Laboratory Science - Biochemistry
Trinity College
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