David Sizemore
Johnson City,TN
Summary
Adept at enhancing system performance and ensuring safety compliance at Servpro, I excel in troubleshooting and customer rapport, demonstrating a knack for operations monitoring and relationship building. My background spans from law enforcement to business management, showcasing a unique blend of technical savvy and interpersonal skills, driving efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Lead Technician
Servpro
04.2023 - Current
- Conducted thorough root cause analysis investigations to identify areas requiring corrective action, mitigating risks associated with recurring issues.
- Enhanced system performance by troubleshooting and resolving complex technical issues.
- Track equipment and inventory
- Ensured compliance with industry safety standards through rigorous inspection and testing protocols, maintaining a safe work environment for all employees.
- Perform documentation
- Perform water mitigation and restoration task
Owner/Marketer
Cleaning Lady 901
07.2021 - 01.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Police Officer
Memphis Police Department
07.2015 - 10.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Wrote detailed reports and testified in court
- Worked special assignments outside of patrol
Probation Officer
Tennessee Department Of Corrections
05.2013 - 06.2015
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Data entry and organization
Education
Bachelor Of Applied Science - Criminal Justice
East Tennessee State University
Johnson City, TNSkills
- Customer Support
- Software Installation
- Security Protocols
- Scheduling Coordination
- Remote Support Management
- Support Documentation Composition
- Multitasking and Organization
- Works Well Under Pressure
- Written/Verbal Communication
- Relationship Building
- Deadline-oriented
- Workload Management
- Documentation And Reporting
- Customer rapport
- Extensive Organizational Skills
- Operations Monitoring
- Tech-Savvy
- Time Management
- Multitasking
Timeline
Senior Lead Technician
Servpro
04.2023 - Current
Owner/Marketer
Cleaning Lady 901
07.2021 - 01.2023
Police Officer
Memphis Police Department
07.2015 - 10.2021
Probation Officer
Tennessee Department Of Corrections
05.2013 - 06.2015
Bachelor Of Applied Science - Criminal Justice
East Tennessee State University