Bowen Call
Centerville,UT
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Yellow Trucking
03.2020 - 07.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Tracked company equipment, tools and technology to manage inventory.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Kept high average of performance evaluations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Monitored front areas so that questions could be promptly addressed.
Lot Worker
Adesa Auto Auction
08.2018 - 03.2020
- Parked and retrieved cars according to customer needs.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Escorted drivers to vehicles and helped load or carry large items.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Diploma -
Clearfield High School
Clearfield, UT05.2018
Skills
- Business Leadership
- Cultivating Productive Relationships
- Mathematical Calculation and Reasoning
- Logistics Expertise
- Operations Oversight
- Inventory Tracking and Management
- Team Training
- Improve Performance
- Continuous Improvement Projects
- Motivational Leadership
- Behavior Identification
- Individual and Team Goals
- Production
- Delegation
- Overseeing Personnel
- Management
- DOT Requirements
- Driver Routing
- Route Optimization
Timeline
Operations Supervisor
Yellow Trucking
03.2020 - 07.2023
Lot Worker
Adesa Auto Auction
08.2018 - 03.2020
Diploma -
Clearfield High School
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