Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Boyd Baldomero

HONOLULU,HI

Summary

Dedicated site manager recognized for fostering strong client relationships and achieving high-quality project outcomes. Skilled in customer relationship management, site inspections, and implementing safety protocols to enhance service delivery.

Experienced site manager with expertise in coordinating site operations and ensuring compliance with safety regulations. Known for improving productivity and reducing operational delays through strategic problem-solving, quality control procedures, and effective team management.

Overview

25
25
years of professional experience

Work History

Site Manager

Tradewind Services
2009.10 - Current
  • Oversaw daily site operations, ensuring compliance with safety regulations and company standards.
  • Coordinated project schedules, optimizing resource allocation and workflow efficiency across multiple teams.
  • Led site inspections, identifying areas for improvement and facilitating corrective actions promptly.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Implemented quality control procedures, improving service delivery and customer satisfaction levels.
  • Analyzed operational data to drive strategic decisions that improved site productivity and reduced delays.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Maintained records and logs of work performed and materials and equipment used.
  • Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Created weekly and monthly reports and presentations for management team.
  • Managed vendor relationships, negotiating contracts to reduce costs while maintaining service quality.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Monitored, coached, and supervised team of 3 employees in 2012-2014
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Oversaw budget management, consistently delivering projects within allocated financial resources.
  • Inspected cleanliness of common areas and offices.
  • Improved team productivity with targeted coaching and performance monitoring.
  • Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.
  • Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
  • Managed site logistics to minimize disruptions and maintain clean and safe work environment.
  • Promoted sustainability practices on-site, reducing waste and minimizing environmental impact.
  • Coordinated construction activities for timely project completion, managing schedules and resources effectively.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Enhanced client satisfaction by delivering projects that consistently met specifications and quality standards.
  • Developed and executed robust quality control procedures, elevating standard of workmanship.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Led design and development of residential and commercial buildings.

Account Executive

HMAA
2006.10 - 2009.03
  • Developed and maintained strong client relationships to drive account growth.
  • Executed strategic sales initiatives to increase market share within assigned territory.
  • Analyzed client needs and tailored solutions to enhance satisfaction and retention.
  • Collaborated with cross-functional teams to streamline communication and improve service delivery.
  • Managing an average of 20+ incoming calls,emails and faxes per day from clients.
  • Conducted market analysis to identify emerging trends and opportunities.
  • Collaborated with cross-functional teams to create tailored solutions for clients.
  • Implemented strategic initiatives resulting in improved client satisfaction scores.
  • Led negotiations with key stakeholders to secure favorable contract terms.
  • Analyzed performance metrics to refine sales processes and enhance productivity.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
  • Fostered long-lasting relationships with major clients to secure repeat business and referrals.
  • Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
  • Increased market share within territory through diligent research and identification of new business opportunities.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Led negotiations, securing deals that aligned with both client expectations and company goals.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
  • Collaborated with cross-functional teams to develop comprehensive sales proposals that addressed all aspects of client requirements.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to event marketing, sales and brand promotion.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Informed customers of promotions to increase sales productivity and volume.
  • Presented professional image consistent with company's brand values.
  • Stayed current on company offerings and industry trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Consulted with businesses to supply accurate product and service information.
  • Developed, maintained and utilized diverse client base.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built diverse and consistent sales portfolio.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Design Consultant

CSWO & Sons
2003.05 - 2007.02
  • Led collaborative design projects, ensuring alignment with client vision and brand standards.
  • Developed innovative design solutions utilizing industry-standard software and tools.
  • Mentored junior designers, fostering skill development and enhancing team performance.
  • Conducted in-depth market research to inform strategic design decisions and trends.
  • Streamlined design processes, improving efficiency and reducing project turnaround times.
  • Presented design concepts to stakeholders, effectively communicating creative ideas and strategies.
  • Implemented user-centered design principles, elevating overall product usability and customer satisfaction.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Optimized space planning for improved functionality in both residential and commercial spaces.
  • Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
  • Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
  • Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
  • Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
  • Coordinated with other consultants such as engineers, lighting designers, or landscape architects for well-rounded project outcomes.
  • Met with over 10 customers per week to discuss design vision and individual needs.
  • Delivered engaging presentations that showcased creative concepts while effectively communicating benefits to stakeholders.
  • Attended industry events and trade shows to stay current on market trends and expand professional network.
  • Increased referral rates through exceptional customer service and communication skills.
  • Mentored junior designers, fostering a collaborative work environment that encouraged professional growth.
  • Prepared strategies and proposed concepts for client approval.
  • Consistently stayed under client's budget for projects.
  • Prepared original and relevant options for clients suitable to individual requirements.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
  • Analyzed user behavior and feedback to optimize design and user experience.
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Created sketches and technical drawings to present design concepts to clients.
  • Identified design requirements for each project.
  • Coordinated with other departments to comply with industry regulations.
  • Analyzed feedback from customers and staff to refine design concepts.
  • Assisted in development of new materials for design projects.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Provided guidance and advice to junior design team members on design-related matters.
  • Researched and implemented innovative design techniques and strategies to reduce production costs.
  • Led design projects from concept to completion, ensuring alignment with client specifications.
  • Collaborated with cross-functional teams to develop innovative design solutions that enhance user experience.
  • Conducted comprehensive market research to inform design strategies and trends in the industry.
  • Mentored junior designers, fostering skill development and adherence to best practices in design methodologies.
  • Streamlined design processes by implementing efficient project management tools and techniques.
  • Presented design concepts to stakeholders, articulating creative vision and incorporating feedback effectively.
  • Analyzed client needs and preferences, translating them into functional and aesthetic design elements.
  • Established brand guidelines that ensured consistency across all visual communications and marketing materials.
  • Met with over 20+ customers per week to discuss design vision and individual needs.

Warehouse Supervisor/Lead Visual Merchandiser

Showplace Soith
2001.06 - 2003.05
  • Oversaw daily warehouse operations, ensuring efficient workflow and safety compliance.
  • Managed inventory control processes, optimizing stock levels and reducing discrepancies.
  • Trained and mentored new staff on operational procedures and safety standards.
  • Implemented process improvements that enhanced productivity and reduced waste.
  • Coordinated shipping and receiving activities to ensure timely deliveries and accuracy.
  • Monitored performance metrics, identifying trends to drive operational efficiency.
  • Developed scheduling systems to optimize labor allocation during peak periods.
  • Conducted regular inspections of equipment and facilities, maintaining high safety standards.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Managed merchandise inventory transactions.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Handled day-to-day shipping and receiving overseeing more than 3 packages per day.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Enforced team adherence to safety regulations and protocols.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored progress of tasks to provide feedback for improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Monitored production levels and implemented measures to increase output.
  • Developed and executed visually compelling merchandising strategies to enhance customer engagement and drive sales.
  • Collaborated with cross-functional teams to align visual presentations with marketing campaigns and brand standards.
  • Trained and mentored junior staff in visual merchandising techniques and best practices for optimal product display.
  • Analyzed customer behavior and trends to inform layout adjustments and improve shopping experiences.
  • Oversaw inventory management processes to ensure timely replenishment of displays and minimize stockouts.
  • Implemented seasonal visual themes that attracted customers and maximized promotional opportunities.
  • Led initiatives that streamlined visual merchandising workflows, resulting in increased operational efficiency across departments.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Developed merchandising strategy to efficiently move overstock.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Implemented innovative merchandising techniques for improved store traffic flow and customer engagement.
  • Managed inventory levels, ensuring optimal stock availability for visually appealing merchandise displays.
  • Conducted regular competitor analysis to stay informed of industry trends and adapt strategies accordingly.
  • Created build-outs in different store areas to highlight latest trends and current promotions.
  • Maintained consistent brand identity across multiple retail locations, ensuring a unified shopping experience for customers.
  • Supervised team of merchandising employees and monitored adherence to company standards.
  • Collaborated with retail department to create effective floor plans for regular use, seasonal lines and special sales.
  • Built strong relationships with suppliers, securing high-quality materials for visually compelling store displays at competitive prices.
  • Enhanced customer experience through strategic product placement and creative visual presentations.
  • Spearheaded regional visual merchandising initiatives, driving consistency across stores while addressing local market preferences.
  • Improved store aesthetics by incorporating relevant themes into the design of displays and signage material.
  • Trained and mentored junior visual merchandisers, fostering a cohesive team environment focused on achieving results.
  • Upheld exacting standards store-wide for consistent and successful appeal to customers.
  • Gathered and analyzed data to assess customer preferences and trends in order to capitalize on current market conditions.
  • Increased sales and brand awareness by designing eye-catching window displays and in-store merchandising.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Kept all graphics, signage, and associated materials current.
  • Streamlined store layout to maximize space utilization, resulting in better product visibility and accessibility.
  • Collaborated with store management to execute targeted marketing campaigns and promotional events.
  • Evaluated in-store analytics to refine merchandising tactics based on customer behavior and preferences.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Developed themes, props and lighting for merchandise displays.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Incorporated new design techniques to create innovative and eye-catching displays.
  • Investigated current trends and innovative techniques to create unique displays.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Utilized paper, fabric and props to create displays.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Supervised daily warehouse operations, ensuring adherence to safety and efficiency standards.
  • Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
  • Implemented training programs for new staff, enhancing operational knowledge and performance.
  • Streamlined workflow processes, improving productivity and reducing bottlenecks in shipping and receiving.
  • Monitored equipment maintenance schedules, ensuring optimal functionality and compliance with safety regulations.
  • Led team meetings to communicate goals, address challenges, and foster collaboration among staff members.
  • Developed strategies for space utilization, maximizing storage capacity while maintaining accessibility.
  • Analyzed operational data to identify trends, leading to informed decision-making for resource allocation.
  • Handled day-to-day shipping and receiving overseeing more than 20+packages per day.

Education

High School Diploma -

Mckinley
Honolulu, HI
06.1991

Skills

  • Conflict resolution
  • Multitasking and organization
  • Financial management
  • Renovations, building, and demolition
  • Time management
  • Attention to detail
  • Verbal and written communication

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Music
  • Dancing
  • Gardening
  • Surfing
  • Cooking

Timeline

Site Manager

Tradewind Services
2009.10 - Current

Account Executive

HMAA
2006.10 - 2009.03

Design Consultant

CSWO & Sons
2003.05 - 2007.02

Warehouse Supervisor/Lead Visual Merchandiser

Showplace Soith
2001.06 - 2003.05

High School Diploma -

Mckinley

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Boyd Baldomero