BOYD REEVES

• Delivered high-level guest service at a luxury downtown hotel.
• Earned 'Employee of the Month' and 'Unprecedented Warmth' award.
• Handled reservations, billing, conflict resolution, and team training.

• Managed front desk operations for extended-stay guests.
• Handled check-ins, billing, and guest inquiries professionally.
• In-Home Caregiver

• Provided personal care and support for elderly family member.
• Managed medications, meals, mobility, and emotional well-being.

• Coordinated guest services including check-ins and concierge tasks.
• Answered multi-line phones and completed admin duties.

Managed high call volumes and customer banking support.

• Promoted services, resolved issues, and ensured compliance.
• Hospitality Waiter

• Served guests and supported upscale event operations.

• Handled inventory, merchandising, and staff supervision.