Helena Boyd
Bloomingdales 59th Street
Brooklyn,NY
1
Certification
13
years of professional experience
Proactive and adaptable security professional with over 10 years of experience in loss prevention as well as a background in incident response,and protecting people and company assets. Recognized for strong-time management,teamwork, and observation skills, with a proven ability to support workplace safety and respond effectively to security risks.
Work History
Security Officer
6 Years 9 Months- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Trained new security personnel on protocols and emergency procedures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Loss Prevention Officer
3 Years 1 Month- Conducted regular audits of merchandise for inventory accuracy.
- Monitored store activities to prevent theft and reduce losses.
- Assisted in designing and implementing more effective employee exit process, reducing opportunities for asset misappropriation.
- Led team in conducting risk assessments to safeguard assets.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Actively participated in weekly management meetings, providing insight on current loss prevention issues and recommending solutions where appropriate.
Loss Prevention Officer
3 Years 5 Months- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Evaluated security processes, proposing improvements to increase operational efficiency.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.ity.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented the passage of prohibited articles into restricted areas.
Education
High School Diploma
Skills
Data management
Record keeping
Problem resolution
Surveillance monitoring
Incident response
Team collaboration
Crisis management
Skilled in Microsoft Office
Certification
BLS( American Heart Association)
- CPR/ First Aid
- NYS Licensed security guard
Timeline
Security Officer
Bloomingdales 59th Street
11.2019 - CurrentRead More
Loss Prevention Officer
Barneys New York
10.2016 - 11.2019Read More
Loss Prevention Officer
Century 21
05.2013 - 10.2016Read More
Samuel J. Tilden
High School Diploma
Read More