Boz Freiling

• Organized racks and shelves to maintain the stores visual appeal & engage customers to promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Processed product returns and assisted customers with other selections.
• Custom skate board builds for customers.

Certified in house training:

• TIA/EIA voice and data certification
• Fiber splicing and certifying
• Wireless security for commercial and public infrastructure
• Dahua and Digital Watchdog certified installation
• NEC phone system level 2 technician training
• Cisco enterprise deployment certification
• Ubiquiti/Unifi wireless installation and security

Job description:

• Extensive troubleshooting for enterprise clients; voice data and video solutions
• Installation of voice and data networks
• Installation of IP and analog security systems
• VoIP(Voice Over Internet Protocol) system deployment
• SOHO(Small Office Home Office) network installation and configuration
• Installation of low voltage cabling and conduit for commercial applications

• Responsible for reviewing blueprints and project specifications ahead of time to fully understand all key details of job.
• Identify & trouble shoot problematic components and wiring issues for security and data systems.
• Demonstrated & trained system use, maintenance and care for clients.
• Installed and serviced various security, fire alarm, and CCTV systems for both residential and business clients.
• Efficient with technical diagrams, schematics, and manuals to understand operations and make successful repairs.

• Included but not limited to keeping animal coats clean and healthy with regular washing, grooming, and trimming.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Spoke with customers regarding services and engaging them about additional items they would be interested in.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.

• Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
• Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
• Demonstrated the ability to use clinical judgement in stressful situations.