Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Brace Blackmon

Brace Blackmon

GRAND BAY,Alabama

Summary

As a seasoned Senior Area Manager of Operations at Amazon, spearheaded initiatives that slashed operational costs by 28%, leveraging my expertise in UTR/OTR operations and abilty to coach and develop my team. Commitment to fostering a culture of diversity, equity, and inclusion, alongside my role as a Global Dock and Release Facilitator Trainer as well as First Aid/CPR,AED Certification, underscores my ability to drive productivity and ensure comprehensive safety and success across the board. Extremely focused analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Senior Area Manager of Operations

Amazon
Theodore, AL
11.2019 - 05.2024
  • Coaching team to exceed overall PPH and reducing headcount resulting in an 28% reduction in cost from 61.1 to a 73.3 on a goal of of 58.8
  • Tracked site metrics against benchmarking, specifically in the areas of DEA, PNOV, and Stow WIP Compliance and not only bridged any misses but also created actionable plans to mitigate risk of future misses.
  • Owned 100% of all inventory and procurement of equipment to ensure associates the proper tools to be effective and in turn reducing frustration and increasing productivity.
  • Cultivated culture of open communication, collaboration and shared accountability for the business. With a focus on Diversity, Equity, and Inclusion insisting on use of empathy, was able to earn trust of my team as well as other leaders.
  • Progressed from Level 2 Delivery Station Liason, Level 3 UTR Supervisor, Level 4 Area Manager of Operations, Level 5 Senior Manager of Operations

HVAC Installer

Estes Heating & Cooling
Mobile , Alabama
08.2017 - 01.2018
  • Construction and Installation of duct work
  • Proficient in up to code Installation of all aspects of new construction home
  • Experience changing both commercial and residential units
  • Great customer serive and satisfaction

Lead Server Trainer

Copeland's Of New Orleans Restaurant Group
Alexandria, La
01.2005 - 10.2010
  • Trained new servers to ensure future growth and development
  • Cultivated culture of open communication, collaboration and shared accountability for business success.
  • Attracted, retained and developed top talent to enhance team performance.
  • Managed conflict resolution among team members, improving cooperation within the workforce substantially.
  • Also worked to gain proficiency in bartending, cook, and the bakery responsibilities to ensure complete knowledge of the business

Education

Yes -

Pineville High School
Pineville, LA

Skills

  • Global Dock and Release (GTDR) Facilitator Trainer
  • Experience working both UTR and OTR Operations created unique planning abilities effectively ensuring associates, drivers, and most of all the customers are set up for success
  • With use of the Austin system able to log incidents and create effective plans as well as assign actions to prevent and mitigate safety risk for the site
  • Proficient In Excel, Outlook, Word, as well as many other operating systems helping achieve operational success

Timeline

Senior Area Manager of Operations

Amazon
11.2019 - 05.2024

HVAC Installer

Estes Heating & Cooling
08.2017 - 01.2018

Lead Server Trainer

Copeland's Of New Orleans Restaurant Group
01.2005 - 10.2010

Yes -

Pineville High School

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Brace Blackmon