Brad Brabec
Clarkson Body Shop
Norfolk,NE
24
years of professional experience
Experienced auto body professional and shop owner with 20+ years in collision repair and business operations. Skilled in estimates, insurance coordination, vendor management, and pricing strategy. Focused on delivering quality repairs, clear communication, and reliable customer service that strengthens loyalty and supports profitable day-to-day operations.
Work History
Shop Owner
21 Years 3 Months- Directed daily body shop operations, prioritizing workflow, quality standards, and customer satisfaction.
- Managed repair estimates, approvals, and insurance claim coordination for collision services.
- Reviewed vehicle damage assessments and approved repair plans aligned with customer requirements.
- Built vendor relationships for parts sourcing, inventory control, and repair material availability.
- Resolved customer concerns, explained repair progress, and supported clear communication throughout service cycle.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Autobody Technician
3 Years 1 Month- Repaired dented panels using welding, pulling equipment, and hand tools for precise fit and finish.
- Replaced damaged parts, including bumpers, doors, fenders, and trim, to restore vehicle appearance.
- Matched and prepared surfaces for paint by sanding, masking, and priming repaired areas.
- Inspected collision damage and determined repair needs for body panels, frames, and structural components.
- Aligned frames and body components using measuring systems and manufacturer specifications.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
- Ensured color accuracy and quality, expertly mixing and applying automotive paints.
- Prepared surfaces for priming, painting and refinishing.
- Applied primers, sealers and other materials prior to painting.
- Installed interior and exterior trim, including moldings and emblems.
- Used welding and cutting tools to repair metal body parts.
- Replaced glass, headlights and other lighting and electrical components.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Examined vehicles to determine extent of damage and repairs required.
- Applied sealants, caulks and rust preventatives to protect body and paint.
- Performed structural and non-structural repairs on a variety of vehicle models.
- Adjusted and replaced doors and windows for proper fit and alignment.
Education
Associate of Applied Science - Autobody
Skills
Vendor management
Cost negotiation
Marketing experience
Customer service background
Claims negotiation
Facility management
Pricing strategy
Interests
Motorcycles
Old Cars
Tractor Pulling
and Husker Football
Timeline
Shop Owner
Clarkson Body Shop
08.2005 - CurrentRead More
Autobody Technician
Jay's Body Shop
07.2002 - 08.2005Read More
NTCC
Associate of Applied Science from Autobody
Read More