Summary
Overview
Work History
Education
Skills
Timeline
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Brad Bykkonen

Appleton,WI

Summary

Experienced in multi-channel retail sales and management, with a strong focus on client-centric strategies and achieving sales goals. Proven track record in managing luxury retail environments and developing high-performing teams.

Overview

16
16
years of professional experience

Work History

Sales Advisor

Bergstrom
07.2024 - Current
  • I had the opportunity to come on board with Bergstrom Enterprise Motorcars and represent BMW/Mercedes-Benz as a sales advisor
  • This was an exciting role where I engaged with clients and showcased luxury vehicles
  • I focused on building strong relationships with clients, ensuring they had a personalized and exceptional experience, which contributed to increased sales and customer satisfaction
  • My role involved staying updated on the latest models and features, providing knowledgeable and enthusiastic service to potential buyers

Salon Development Partner

Estee' Lauder Companies/ Aveda
09.2022 - 07.2024
  • Supporting retail growth with over fifty salon partners, assisting with education in Aveda retail and education while coaching them into meeting their sales goals
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Developed and implemented strategies to enhance partner relations.
  • Prepared and presented reports on status of projects and initiatives.
  • Developed and implemented strategic plan for entering new markets, resulting in substantial increase in brand visibility and market share.

Services Manager

Ulta Beauty
03.2022 - 09.2022
  • Responsible for retail sales and meeting goals, training salon stylists and beauty advisors as well as achieving sales goals across 40+ prestige cosmetic, skin care and fragrance lines
  • Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.

Self-employed/covid19

Self-employed
04.2020 - 02.2022

Store Manager/barber/stylist

Floyd's 99 Barber shop
06.2016 - 04.2020
  • Handled scheduling, retail sales, and inventory, ensuring smooth operations and maintaining 6 retail lines, resulting in efficient workflow
  • Managed budget allocation, optimizing resources and reducing costs by ##%
  • Scheduled 16 to 18 client appointments daily, enhancing client satisfaction by ##% through personalized service and effective time management

Co-Owner/general manager/stylist

The Beauty Box Salon and Extension Bar
06.2009 - 06.2015
  • Duties included managing a million dollar plus revenue salon
  • Hiring, training, payroll, retail management including 3 retail lines and consistent $20,000 stock inventory of hair extensions and wigs
  • Front end customer service, retail sales strategy and daily progress reports, meetings, internet marketing and blogging

Education

Associate of Arts - Cosmetology

College of Lake County
Grayslake, IL

Skills

  • Multi-channel retail sales
  • Direct reporting
  • Retail management
  • Salon management
  • Retail sales
  • Hiring
  • Team building
  • Front end management
  • Budgeting
  • Scheduling conflict resolution
  • Client management
  • Customer service
  • Retail education
  • Mentorship

Timeline

Sales Advisor

Bergstrom
07.2024 - Current

Salon Development Partner

Estee' Lauder Companies/ Aveda
09.2022 - 07.2024

Services Manager

Ulta Beauty
03.2022 - 09.2022

Self-employed/covid19

Self-employed
04.2020 - 02.2022

Store Manager/barber/stylist

Floyd's 99 Barber shop
06.2016 - 04.2020

Co-Owner/general manager/stylist

The Beauty Box Salon and Extension Bar
06.2009 - 06.2015

Associate of Arts - Cosmetology

College of Lake County

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Brad Bykkonen