Brad Bykkonen
Appleton,WI
Summary
Experienced in multi-channel retail sales and management, with a strong focus on client-centric strategies and achieving sales goals. Proven track record in managing luxury retail environments and developing high-performing teams.
Overview
16
16
years of professional experience
Work History
Sales Advisor
Bergstrom
07.2024 - Current
- I had the opportunity to come on board with Bergstrom Enterprise Motorcars and represent BMW/Mercedes-Benz as a sales advisor
- This was an exciting role where I engaged with clients and showcased luxury vehicles
- I focused on building strong relationships with clients, ensuring they had a personalized and exceptional experience, which contributed to increased sales and customer satisfaction
- My role involved staying updated on the latest models and features, providing knowledgeable and enthusiastic service to potential buyers
Salon Development Partner
Estee' Lauder Companies/ Aveda
09.2022 - 07.2024
- Supporting retail growth with over fifty salon partners, assisting with education in Aveda retail and education while coaching them into meeting their sales goals
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Developed and implemented strategies to enhance partner relations.
- Prepared and presented reports on status of projects and initiatives.
- Developed and implemented strategic plan for entering new markets, resulting in substantial increase in brand visibility and market share.
Services Manager
Ulta Beauty
03.2022 - 09.2022
- Responsible for retail sales and meeting goals, training salon stylists and beauty advisors as well as achieving sales goals across 40+ prestige cosmetic, skin care and fragrance lines
- Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
Self-employed/covid19
Self-employed
04.2020 - 02.2022
Store Manager/barber/stylist
Floyd's 99 Barber shop
06.2016 - 04.2020
- Handled scheduling, retail sales, and inventory, ensuring smooth operations and maintaining 6 retail lines, resulting in efficient workflow
- Managed budget allocation, optimizing resources and reducing costs by ##%
- Scheduled 16 to 18 client appointments daily, enhancing client satisfaction by ##% through personalized service and effective time management
Co-Owner/general manager/stylist
The Beauty Box Salon and Extension Bar
06.2009 - 06.2015
- Duties included managing a million dollar plus revenue salon
- Hiring, training, payroll, retail management including 3 retail lines and consistent $20,000 stock inventory of hair extensions and wigs
- Front end customer service, retail sales strategy and daily progress reports, meetings, internet marketing and blogging
Education
Associate of Arts - Cosmetology
College of Lake County
Grayslake, ILSkills
- Multi-channel retail sales
- Direct reporting
- Retail management
- Salon management
- Retail sales
- Hiring
- Team building
- Front end management
- Budgeting
- Scheduling conflict resolution
- Client management
- Customer service
- Retail education
- Mentorship
Timeline
Sales Advisor
Bergstrom
07.2024 - Current
Salon Development Partner
Estee' Lauder Companies/ Aveda
09.2022 - 07.2024
Services Manager
Ulta Beauty
03.2022 - 09.2022
Self-employed/covid19
Self-employed
04.2020 - 02.2022
Store Manager/barber/stylist
Floyd's 99 Barber shop
06.2016 - 04.2020
Co-Owner/general manager/stylist
The Beauty Box Salon and Extension Bar
06.2009 - 06.2015
Associate of Arts - Cosmetology
College of Lake County
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