Brad Coburn
Sapulpa,Oklahoma
Summary
Proven track record of enhancing passenger and guest satisfaction at Oklahoma Auto Exchange Auto and Riverspirit Casino, showcasing strong work ethic and safe driving practices. Expert in maintaining punctuality and promoting amenities, significantly improving operational efficiency. Skilled in fostering teamwork within kitchen staff, embodying leadership and defensive driving as key strengths.
Overview
9
9
years of professional experience
Work History
Bellhop
Riverspirit Casino
01.2024 - 11.2024
- Maintained a clean and organized lobby area for improved guest comfort and overall appearance.
- Accurately recorded luggage storage information, ensuring prompt retrieval of belongings at guest request.
- Promoted hotel amenities, upselling services when appropriate to enhance the guest''s stay experience.
- Provided exceptional customer service by addressing guest concerns promptly and efficiently.
Shuttle Van Driver
Oklahoma Auto Exchange Auto Auction
05.2019 - 12.2023
- Collaborated with dispatchers to effectively communicate delays or changes in routes due to traffic or other unforeseen circumstances.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Provided assistance to passengers with special needs, ensuring their safe boarding, seating, and disembarking from the shuttle van.
Kitchen Manager
Keystone Food Service
05.2016 - 06.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
Business Management
Langston University
Langston, OK05-1999
Skills
- Customer service
- Customer relations
- Data entry
- Critical thinking
- Problem resolution
Timeline
Bellhop
Riverspirit Casino
01.2024 - 11.2024
Shuttle Van Driver
Oklahoma Auto Exchange Auto Auction
05.2019 - 12.2023
Kitchen Manager
Keystone Food Service
05.2016 - 06.2019
Business Management
Langston University
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