Brad Cooper
Ripley,MS
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in Automotive industry practices, needs and customers. Offering 15 years' experience in the field. Results-driven General Sales Manager proficient in Automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Sales Manager
Long Lewis Ford
03.2013 - 09.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Upheld company policies and implemented standards fairly.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Special Finance Manager
Barnes Crossing Hyundai Mazda
02.2010 - 03.2013
- Interviewed customers, evaluated histories and offered options.
- Planned, developed and managed sub-prime lending program guidelines.
- Reviewed financial documents, pay stubs and statements.
- Verified and processed credit applications from customers.
- Helped sales team complete sales and finalize process.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Education
High School Diploma -
East Union
Blue Springs, MSSkills
- Profitability Improvement
- Ethical Standards
- Audit Appraisals
- Corrective Actions
- Market Research
- Correcting Patterns
- Coaching and Training
- Sales Planning and Implementation
- Account and Territory Management
- CRM Software
- Sales Presentation
- Team Oversight
- Time Management
- Profit and Revenue-Generating Strategies
- Business Development and Planning
- Verbal and Written Communication
- Product Knowledge
- Employee Motivation
- Sales Process
- Team Development
- Risk Mitigation
- Sales Leadership
- Goal Attainment
- Retail Site Development
- Workforce Scheduling
- Staff Meetings
- Administering Social Media Accounts
- Goals and Performance
- Market Intelligence
- Product and Service Management
- Sales Expertise
- Customer Service
- Persuasive Negotiations
- Dealership Operations
- Database Management
- Excellent Communication Skills
- Internet Sales Management
- POS Software Dealer Track Expert
- Effective Retail Sales Manager
- Sales Strategy Development
- Marketing and Advertising
- Client Base Retention
- Exceptional Multitasking Skills
- Automotive Systems Route One Expert
- Deal Structuring
- Recruiting and Hiring
- Accomplished Manager
- Price Structuring
- Profitability Assessments
- Digital Sales
- Compelling Leadership Skills
- Employee Coaching
- Review Contracts
- Operational Standards
- Profit Target Achievement
- Brand-Building Strategies
- HR and Payroll UKG, NetChex
- Leadership
- Multiple Time Recipient of E Commerce Excellence Award
Accomplishments
- Supervised team of 18 staff members. Received Sales Consultant Level 3 Certification With Ford Motor Company. Received Sales Manager Level 3 Certification With Ford Motor Company. Received Level 3 Finance Manager Certification with Ford Motor Company.
- Documented and resolved Inventory Issues thru Covid which led to increased sales and profitability. I managed a store that was a part of a seven store group with daily group meetings via Zoom to keep everyone on the same page. I'm extremely adept in Market Projections, Forecasting, Forecast Reviews. I came from a Group that expects it's managers to KNOW their numbers and have the ability to go over and explain those numbers in a peer setting and be willing and able to discuss in detail every aspect of the sales department. I know what it takes to run a dealership and have no problem discussing my vision with a willing team.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
- Certified Sales Manager, Ford Motor Company - 10
- Licensed Auction Access Card Holder - 10
- Licensed Credit Specialist Route One- 10
- Finance Training - 10
- Stars Training Administrator - 10
- Route One Administrator - 10
- Dealer Track Proficient- 10
- Ford or NADA Statement Proficient, Long Lewis Ford - 10
Timeline
General Sales Manager
Long Lewis Ford
03.2013 - 09.2023
Special Finance Manager
Barnes Crossing Hyundai Mazda
02.2010 - 03.2013
High School Diploma -
East Union
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
- Certified Sales Manager, Ford Motor Company - 10
- Licensed Auction Access Card Holder - 10
- Licensed Credit Specialist Route One- 10
- Finance Training - 10
- Stars Training Administrator - 10
- Route One Administrator - 10
- Dealer Track Proficient- 10
- Ford or NADA Statement Proficient, Long Lewis Ford - 10
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