William Carson
Detroit,MI
Summary
Industrious Technical Specialist knowledgeable about updating software and devices to maintain current software and hardware for optimum productivity. Leveraging training and problem solving abilities to contribute technical knowledge to company and employee success.
Overview
2
2
years of professional experience
Work History
Technical Specialist
Social Media Associates
06.2021 - Current
- Completed troubleshooting and diagnostics on company resources.
- Maintained system quality control, surveying users, collecting metrics data and handling IT audits to support updates and maintenance.
- Documented risk management issues and outlined mitigation actions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Troubleshot systems comprised of security alarms and Internet connectivity.
Education
Bachelor of Science - Computer Science
Eponymous University
Detroit, MI2023
Skills
- Hardware and Software Installations
- Technical Support Knowledge
- User Training Expertise
- Simulation Building
- Proficient in Logos, Linux, Android, Apple, Windows
- Presentation Development
- Data Analysis
- Security Understanding
Timeline
Technical Specialist
Social Media Associates
06.2021 - Current
Bachelor of Science - Computer Science
Eponymous University
Similar Profiles
Dina Shaaban Mohamed MohiDina Shaaban Mohamed Mohi
Instructor at Social Media InstructorInstructor at Social Media Instructor
Sikhendar AliSikhendar Ali
Chief Accountant at Hashtag Social Media Agency/StarfishChief Accountant at Hashtag Social Media Agency/Starfish
Liezel DignosLiezel Dignos
Social Media Manager at Freelance Social Media ManagerSocial Media Manager at Freelance Social Media Manager
Ankita ShomeAnkita Shome
Senior Underwriter at UNITED WHOLESALE MORTGAGE LLCSenior Underwriter at UNITED WHOLESALE MORTGAGE LLC
Mecayla HughesMecayla Hughes
Production Associate at Magna International CorporationProduction Associate at Magna International Corporation